Reviews (1356)

Fab staff

Maternity
December 23, 2021
Wasn't expected to come in today but they fitted us in and were so friendly and helpful.
Birthing suite
Anonymous

Reply from Birmingham Womens Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.


Provider responded

Staff are polite to patients

Maternity
December 23, 2021
Staff ask patients questions and listen to the responses
Good level of care
Triage could do with more staff as queues are long and outpatients wait very long times to see staff.
Often very busy with limited doctors and midwifes.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.


Provider responded

Could be better

Maternity
December 23, 2021
Warm welcome
Orientation could do with some improvement
Ward logistics not readily available could be better arranged so they can be readily available.
Understaffed.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.


Provider responded

Has been very good.

December 23, 2021
The women's toilets need more cleaning. The rest of the service has been very good. Wasn't allowed husband due to covid, but understand this.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.


Provider responded

Great

Imaging
December 23, 2021
Last scan very clear information all through the process. Wasn't informed about the Badger app though, would like to know more. Need to ask for more feedback about the waiting areas as they have changed due to covid restructuring.
J Hossain

Reply from Birmingham Womens Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.


Provider responded

Knock on effect

December 23, 2021
Tested for covid before entering the ward. Parking was all full. Things were running late and there was a knock on effect with 2 appointments which made it more stressful.
Holly

Reply from Birmingham Womens Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.


Provider responded

Late appointment

December 23, 2021
Appointment was at 11am and wasn't seen until after 12pm. They said the reason for being late was due to covid and parking.
Baby clinic
Jane

Reply from Birmingham Womens Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.


Provider responded

Quick service

December 23, 2021
Friendly staff. Husband had to wait in the canteen area, but then was called in for scan. Didn't understand why.
Jane

Reply from Birmingham Womens Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.


Provider responded

Sometimes long waits

December 23, 2021
Today was quick service and didn't have to wait, but other times had to wait for over an hour. This was the afternoon when we had to wait.
Claire

Reply from Birmingham Womens Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.


Provider responded

More signage needed

Imaging
December 23, 2021
Could do with better signs when you enter the building. Took a while to find the department. Rest of the service was brill. Staff were so friendly.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.


Provider responded

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Birmingham Womens Hospital

Birmingham Women’s Hospital is a centre of excellence, providing specialist services to more than 50,000 women, men and their families every year from our city, the wider region and beyond.

Contact

0121 472 1377

Metchley Park Road
Edgbaston
Birmingham
West Midlands
B15 2TG

Location

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