Reviews (586)

7 hours waiting in A&E

January 23, 2024
I went to A&E with back strain and waited for 7 hours without any support.
Anonymous

Reply from City Hospital

Dear Patient,
Thank you for sharing your feedback about your care at our hospital. We are sorry to read about your negative experience. Please could you contact the Patient Advice and Liaison Services (PALS) on 0121 507 5836 or email the team at swb-tr.pals@nhs.net so they are able to investigate your concerns.
Kind regards, The Communications Team.


Provider responded

They took great care of me.

January 23, 2024
I went there for heart surgery and they took great care of me. Excellent follow up support and care was also provided.
Anonymous

Reply from City Hospital

Dear Patient,
Thank you for sharing details of your recent experience at our hospital. We will ensure your feedback is passed onto the teams involved in your care.
Kind regards, The Communications Team.


Provider responded

Treatment and support was excellent

January 23, 2024
I fainted in my home and was taken to A&E and kept under observation for 48 hours and then they discharged me. The treatment and support I received was excellent.
Anonymous

Reply from City Hospital

Dear Patient,
Thank you for sharing details of your recent experience at our hospital. We will ensure your feedback is passed onto the teams involved in your care.
Kind regards, The Communications Team.


Provider responded

Excellent support

January 23, 2024
I went there for a biopsy a few days ago. I was admitted in the morning and after the biopsy I was discharged in the afternoon. Excellent treatment and support.
Anonymous

Reply from City Hospital

Dear Patient,
Thank you for sharing details of your recent experience at our hospital. We will ensure your feedback is passed onto the teams involved in your care.
Kind regards, The Communications Team.


Provider responded

The staff and support are amazing.

January 23, 2024
I have had two surgeries over there. The staff and support is amazing.
Anonymous

Reply from City Hospital

Dear Patient,
Thank you for sharing details of your recent experience at our hospital. We will ensure your feedback is passed onto the teams involved in your care.
Kind regards, The Communications Team.


Provider responded

They could not diagnose my 9 month old.

January 22, 2024
They could not diagnose the problem for my 9 month old and she was in there for 2 weeks. She was referred on to the Children's.
Anonymous

Reply from City Hospital

Dear Patient,
Thank you for sharing your feedback about your care at our hospital. We are sorry to read about your negative experience. Please could you contact the Patient Advice and Liaison Services (PALS) on 0121 507 5836 or email the team at swb-tr.pals@nhs.net so they are able to investigate any concerns you have further.
Kind regards, The Communications Team.


Provider responded

The A&E service is very good.

January 16, 2024
I have used the A&E service many times and it has been very good.
Anonymous

A 2 hour wait at A&E

January 16, 2024
I was seen within 2 hours at A&E and then referred to a specialist by the doctor.
Anonymous

I've never had any problems

January 16, 2024
I go there for my bloods and scans. Never had any problems.
Anonymous

Amazing care received.

January 16, 2024
My appendix operation was done over there and I was an inpatient for 3 days. The care I received was amazing.
Anonymous

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City Hospital

Contact

0121 554 3801

Dudley Road
Birmingham
West Midlands
B18 7QH

Location

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