City Hospital
Feedback Rating
Based on 607 reviews
Reviews (607)
Dirty ward, unhelpful staff
January 4, 2024
Both of my kids were born there. The ward was dirty, food was horrible and the staff were unhelpful.
Took by ambulance took 2 hours for treatment
January 3, 2024
My brother went there by ambulance and waited for 2 hours because all of the staff were busy. He was given initial treatment within the ambulance.
Lack of communication
January 3, 2024
I had scans and they said they would contact the GP with the results. I ended up chasing them myself. They sent a text about an appointment but there is no communication between them.
So many people waiting for the service
January 2, 2024
It is alright, I think there is so much people waiting and they are taking their time.
Interpreter always provided
January 2, 2024
I give them 5 stars. Interpreters are provided all of the time.
Long waiting for referrals
January 2, 2024
Very long waiting times for referrals and very difficult to get an appointment with your consultant. Poor communication. I have to chase my test results all of the time.
Pass you to the GP at the hospital
January 2, 2024
If you go to the A&E and it's not a heart related issue they will pass you to an in house GP and ask you to follow the yellow line which take you to the GP waiting area where you have to wait hours.
Good doctors but hard to get an appointment
January 2, 2024
I go to the hospital for general check ups. The doctors are good but getting an appointment is very difficult and time consuming. The hospital itself is okay.
Operation was arranged quickly.
January 2, 2024
I had my polyps removed here. They were good and saw me quickly. They did a consultation and referred me onto Sandwell for removal. They arranged the operation quickly and the communication was good.
Rude and unhelpful
December 19, 2023
The reception team were very rude and unhelpful. The toilets were dirty and the seating area was in a poor state.
