Reviews (846)

Awful treatment and waiting times

Ear Nose and Throat
August 13, 2024
Not very pleased with them. I waited 12 months for the appointment. Then when I went I waited one and a half hours to be called in. They looked in my nose and said there were no polyps, they looked in my ears and it really hurt so I asked them to stop and they said I had really narrow ear canals. I didn't appreciate their treatment. It was awful.
Anonymous

An MRI in a hut was strange

Outpatients
August 13, 2024
I went there for an MRI and it was in a hut in the back of a car park. It was difficult to access in a wheelchair and strange. I wasn't given any information beforehand that it would be there.
Anonymous

My appointment went well.

Cardiology
August 5, 2024
I have had ECGs and angioplasty there and it went quite well. They sent my results to the GP and a letter to myself. The hospital was easy to get around and clean too.
Anonymous

Take mom to A&E

Accident and emergency services
August 5, 2024
My mom has heart problems and when I can't get her an GP appointment I take her to A&E to go an ECG and monitor her. We still have to wait about 4 hours.
Anonymous

The whole system needs shake up.

Accident and emergency services
August 5, 2024
Same as Sandwell Hospital. It's a mess. A long and tedious process in which you wait for hours. It's all a mess and needs organising. The whole system needs shake up.
Anonymous

Long waits, no help at A&E

Accident and emergency services
August 5, 2024
It's long waiting times. I have waited for 6 hours and they don't necessarily help you. They just do their job, not help you. It's just such long waits.
Anonymous

Wasn't happy with the care for my daughter

Gastrointestinal and Liver services
August 1, 2024
I wasn't happy with the care or treatment my daughter was receiving here so I requested they transfer to the Children's.
Anonymous

Easier to take my child to this A&E

Accident and emergency services
August 1, 2024
It's a lot better at A&E here than the Children's. I find it easier to get seen and there is less waiting time. The doctors are all helpful. My Mrs would rather take him there than the Children's.
Anonymous

Very busy and poorly managed.

Accident and emergency services
July 31, 2024
It's very busy and poorly managed department. I waited for 4 hours before I was seen.
Anonymous

I would rate them zero stars

Accident and emergency services
July 31, 2024
It's the most disorganised and over crowded place to visit. I will give them zero stars if I could
Anonymous

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City Hospital

To share feedback about Midland Metropolitan University Hospital please visit https://healthwatchbirmingham.co.uk/services/midland-metropolitan-university-hospital-1

Contact

0121 554 3801

Dudley Road
Birmingham
West Midlands
B18 7QH

Location

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