City Hospital
Feedback Rating
Based on 808 reviews
Reviews (808)
Good care received
August 13, 2024
I was taken to hospital by ambulance from my GP surgery. I had pneumonia. The hospital were good. I am 17 but I was put on a respiratory ward for 5 days with a lot of older patients which was quite daunting. The care was good. Being so young I didn't feel that I could speak up and advocate for myself as I was so poorly but my mom was my advocate and liaised with the staff for me.
A wonderful appointment
August 13, 2024
I went to an appointment there today and they were wonderful. I was there for an hour and they were really lovely, helpful and they answered all of the question that I had.
Awful treatment and waiting times
Ear Nose and Throat
August 13, 2024
Not very pleased with them. I waited 12 months for the appointment. Then when I went I waited one and a half hours to be called in. They looked in my nose and said there were no polyps, they looked in my ears and it really hurt so I asked them to stop and they said I had really narrow ear canals. I didn't appreciate their treatment. It was awful.
An MRI in a hut was strange
Outpatients
August 13, 2024
I went there for an MRI and it was in a hut in the back of a car park. It was difficult to access in a wheelchair and strange. I wasn't given any information beforehand that it would be there.
My appointment went well.
Cardiology
August 5, 2024
I have had ECGs and angioplasty there and it went quite well. They sent my results to the GP and a letter to myself. The hospital was easy to get around and clean too.
Take mom to A&E
Accident and emergency services
August 5, 2024
My mom has heart problems and when I can't get her an GP appointment I take her to A&E to go an ECG and monitor her. We still have to wait about 4 hours.
The whole system needs shake up.
Accident and emergency services
August 5, 2024
Same as Sandwell Hospital. It's a mess. A long and tedious process in which you wait for hours. It's all a mess and needs organising. The whole system needs shake up.
Long waits, no help at A&E
Accident and emergency services
August 5, 2024
It's long waiting times. I have waited for 6 hours and they don't necessarily help you. They just do their job, not help you. It's just such long waits.
Wasn't happy with the care for my daughter
Gastrointestinal and Liver services
August 1, 2024
I wasn't happy with the care or treatment my daughter was receiving here so I requested they transfer to the Children's.
Easier to take my child to this A&E
Accident and emergency services
August 1, 2024
It's a lot better at A&E here than the Children's. I find it easier to get seen and there is less waiting time. The doctors are all helpful. My Mrs would rather take him there than the Children's.
