Reviews (249)

Poor facilities

February 17, 2020
Very rough, poor facilities
Staff very good
Marion Bosombanguwa


February 10, 2020
I would never tell anyone to have the baby at City Hospital. Serenity Suite is stunning, one midwife saying push, one saying don't push - baby's heartbeat dropping, lady eating chewing gum.
- Found out I had cancer during delivery, 3 tumours came away - it seemed like they were playing with them.
Treatment Centre better - communication could be better.
Meant to be having a scrape/camera but booked in for preparation for hysterectomy.

Good service

February 10, 2020
Good service - really pleased.

Communication between trusts needs improving

February 10, 2020
Communication between trusts needs improving - should be speaking to each other - If I have an appointment at one hospital - any hospital should be able to tell me and when.

- That way I can avoid having 2 appointments at the same time on the same day.

- Lack of signposting in hospital - It says go to so and so place but then no signs about.

Really good service

February 10, 2020
Really good service, really pleased.

Clinics running late

February 10, 2020
As an outpatient with a recurring foot injury, I have regularly used the services by both hospitals. My experience on the whole has been quite positive; regarding the staff in particular. However, on this particular day the clinic is apparently running a massive two hours late! As I have had to attend various clinics in the past, I know what this can occur due to unforeseen circumstances, but the regularity of this is a concern. Instances such as this can also prove costly due to the cost of parking at these hospitals.

Not satisfied with service

February 10, 2020
City Hospital and NHS in general
Not satisfied with service at all. Took 4 years and now been sent back by GP. They know the problem - same problem but not getting resolved. Done laser treatment, injections, tablets, when I actually need a small operation - going on for 4 years. Problems actually getting worse - not sleeping properly.

Staff communication should be improved

February 10, 2020
The communication of staff should be improved.
Sugra Bi

Problems looking for right departments

February 10, 2020
Hassle looking for the right departments; no reception on the ward for assistance.

Attended Endoscopy department

February 9, 2020
Made to feel relaxed and welcome by reception and all nursing staff including doctor.
Kevin Coombes

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City Hospital


0121 554 3801

Dudley Road
West Midlands
B18 7QH


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