Reviews (249)

Good care

March 9, 2020
Good care but like with everything there's room for improvement.
Anonymous

Staff were helpful at times

March 4, 2020
Staff was helpful at times but there was no toilet paper in toilets. This area was well clean and maintained though found it a bit too warm and muggy and self-check in was out of order but staff was helpful. I think there should be better signs for directions to locations around the hospital. I think there should be a better system when in waiting area due to overrunning of time by an hour with no communication at all. To find out that we need to do something else before been seen.
Anonymous

Not look like a professional organisation

March 3, 2020
On arriving for an appointment the front desk staff are not smiling. It is 10 am and there is a huge queue, actually three or four queues. Some for staff check in and some to speak to advisor. It is utter chaos. Does not look like a professional organisation. Seems as though only one lady is helping people the others are sitting behind desk directing public to self-check-in. overheard someone asking for help and told to use self- check in. People complaining and queues mounting up.
Anonymous

Food is awful

March 3, 2020
I am here for a follow up appointment at cardiology. I’ve been an inpatient lots of time because I have COPD and get chest infections. Food is awful, can’t even get a decent cup of tea. Care I received was satisfactory.
Anonymous

Very quick service

March 3, 2020
From the time I first seen doctor it has only taken eight weeks to see the consultant. Very quick service and hospital very clean.
Anonymous

More beds needed in hospital

March 3, 2020
More beds needed in hospital, my mum waited at Sandwell Hospital for whole day before being transferred to City Hospital, due to the lack of beds. Nurse really look after her wellbeing.
Anonymous

Parking is very expensive.

March 3, 2020
Parking is very expensive.
Anonymous

Can’t complain about service

March 3, 2020
Can’t complain about service everything gone to plan.
Anonymous

Have waited for 30 mins in a phone quene

February 28, 2020
Virtually impossible to speak to our daughter’s consultant separately. Have waited in excess of 30 mins in a phone queue and then been cut off because on in queen for a long time. I put down the phone and gave up because I was convinced none was there.
Anonymous

Our consultant is super

February 28, 2020
Pleasant and knowledgeable staff. Our consultant is super.
Anonymous

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City Hospital

Contact

0121 554 3801

Dudley Road
Birmingham
West Midlands
B18 7QH

Location

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