City Hospital
Feedback Rating
Based on 726 reviews
Reviews (726)
They will see me when the GP can't
Accident and emergency services
May 7, 2024
They diagnosed with high blood pressure. I feel like they know me there and know my care. If I struggle to get GP appointments they will see me in A&E and they have all my information which is good.
Very good in all departments.
unknown
April 29, 2024
This is my local hospital that I use for A&E and I also see haematology as they give me blood thinners. When I was in pain they also referred me. They are very good
Given antibiotics by A&E
Accident and emergency services
April 29, 2024
My 12 year old daughter had a chest infection and couldn't get into the doctors so ended up taking her to A&E and they gave her antibiotics.
Seen at A&E within an hour.
Accident and emergency services
April 29, 2024
I fractured my foot and went to A&E. I was seen within an hour and they referred me to the foot clinic.
Seen within half an hour.
Accident and emergency services
April 29, 2024
I went to A&E with a cut on my forehead and I was seen within half an hour. Excellent care and support provided.
A very good hospital
Outpatients
April 29, 2024
I go sometimes for diabetic eye tests and for appointments. The hospital is very good.
Gave me advice for pain over the phone after
unknown
April 29, 2024
I was referred onto them for a scan for pain management. They have since given me pain management over the phone. They said they would send my results to the GP, but they never did and now I have to contact them to get them to send them over. There is a lack of communication between services.
Rude staff and clinics run late
Outpatients
April 23, 2024
The staff are very rude and don't listen to you. They need customer service training. The clinics are always running late too.
Helpful staff.
Cardiology
April 23, 2024
I was referred to City hospital for echocardiogram. The staff were very helpful.
Covid
Accident and emergency services
April 16, 2024
I went to the a&e via ambulance to receive antiviral for COVID. I am clinically vulnerable and have seizures that can be set off by having a temperature.
I was put in the general waiting room despite staff knowing I was infectious. I had a seizure, which makes me wet myself, staff walked over me leaving me lying in my urine for over 12hrs.
It was assumed I was faking seizures until a Jr. Doctor (fy1) talked to me and looked at my medical records and i was admitted.
I'm autistic with a history of epilepticus, I wore a sunflower lanyard and brought a Hospital Passport which clearly laid out my needs.
I was put in the general waiting room despite staff knowing I was infectious. I had a seizure, which makes me wet myself, staff walked over me leaving me lying in my urine for over 12hrs.
It was assumed I was faking seizures until a Jr. Doctor (fy1) talked to me and looked at my medical records and i was admitted.
I'm autistic with a history of epilepticus, I wore a sunflower lanyard and brought a Hospital Passport which clearly laid out my needs.