City Hospital
Feedback Rating
Based on 808 reviews
Reviews (808)
Well organized and easy to find
July 4, 2023
Just the same, well organized easy to find way around. Good communication. I understood what they were telling me. they have been brilliant.
Not a very nice experience, it upset me.
July 4, 2023
The maternity care is not good here. I went in during covid 2020 to triage at 5am as I was 20+5 weeks pregnant and I was bleeding and feeling pressure. I spoke to the receptionist who said very sharply 'well maybe you're having a miscarriage' but she was so rude and she was speaking rubbish to me. They took me to a room in triage where she examined me and I gave birth. They later let my husband into me but it was not a very nice experience for me. It upset me so much.
Very good they are brilliant
June 30, 2023
Very good they are brilliant, I was looked after very well.
Fantastic amazing diabetes team!
June 20, 2023
Diabetes team are amazing based on the individuals giving care. I have a long standing relationship with them and they were fantastic. They transferred me to the Women's during this pregnancy. I was originally transferred to Sandwell but they cancelled the appointment there as the care was transferred to the Women's.
Sleep apnea – They are good,
June 15, 2023
Sleep apnea – They are good, can get appointment the staff are really kind. They listen to me and I feel listened to. They were good during Covid, Very happy with them.
Heart clinic is good
June 15, 2023
Heart clinic is good, can always get an appointment.
No aftercare available for menopause support
June 15, 2023
No aftercare available for menopause support. Had hysterectomy no follow up support offered at all. The service is poor, I need help and support which is not there.
Staff were not compassionate
June 7, 2023
Husband had a ruptured appendix. He was in severe pain and got there at 7pm, he was then transferred to another hospital at 11pm. A&E should have assessed him quicker. Staff were not compassionate.
They are brilliant
June 5, 2023
I go there for my treatment. The hospital does look a bit run down but the staff there are excellent. No long waits for appointments at ENT or to be seen. They are brilliant.
Care was good, hospital is in disrepair
June 5, 2023
I was there 3 weeks ago in the A&E in the early hours of the morning. Consultant was good with me. Hospital is in disrepair, it's a dive, it needs demolishing.