City Hospital
Feedback Rating
Based on 808 reviews
Reviews (808)
Kind nurses and doctors, but didn't get help
May 24, 2023
The nurses and doctors are good and kind, but the environment was a nuisance when I stayed there for 4 weeks. There were quite a few patients who were severely ill and treated badly, I felt they didn't get the help they needed. I felt well enough to go home but they wouldn't allow me to leave. The food wasn't good and I ended up discharging myself. I didn't get the help I needed.
Really nice
May 23, 2023
Endocrine, really nice. I am very pleased with the services. Follow up on phone, check up on medication. Good that can be on the phone so I don’t have to travel all that way.
The hospital were excellent
May 23, 2023
Ended up having a hysterectomy due to cancer. The hospital were excellent. Kept me informed. Spoke through the procedure told me what would happen step by step, kept me comfortable. I couldn’t have asked for better care.
Good care only in intensive care
May 23, 2023
Ended up in intensive care at City hospital and they referred me to Sandwell because of conditions and no longer had space. Was there for week, good care only in intensive care. TV do keep mind occupied. Then again transferred to Heartlands.
Was not getting good food
May 22, 2023
Had issues with my back with severe pain, given morphine to kill the pain in ward 7, but didn’t feel nurses treated me that well. Nurses threatened to put me in the white room psychiatric ward. Was not getting good portions / quality of food. It brought me to tears I didn’t feel safe, there was someone guarding someone in the bed next to me.
Good hospital and staff, all brilliant
May 12, 2023
I had a mild stroke and see the consultant there every 3 weeks to do muscle therapy. They treated me well and helped me back to health and with my recovery. Good hospital and staff, they were all brilliant.
They are good
May 11, 2023
They are good went for a check up appointment. Always treat me with respect and let me know what’s going on.
Midwife on ward not helpful
May 3, 2023
I wasn't impressed. It could have been more nicer, had better expectations with it being my first baby. I asked for help with how to change a nappy, the midwife said I should watch a Youtube video. I was not impressed by them. They were helpful in the delivery room but when I went to the ward, that's when I didn't find it helpful.
Mom is receiving good care
May 3, 2023
My mom is staying in the hospital. It's a really good hospital and I'm really happy with moms care at the moment.
Helpful
May 3, 2023
I went to A&E a few months ago. Waited a while but they were good and helpful.