Reviews (124)

Approachable and kind staff

September 27, 2023
My wife has been here since February 2023 and she's been happy since being here. The staff are very approachable and kind. My wife needs reassurance as she worries about everything. Our daughter and other family members visit her every day, even our daughters school friend visits her. She was unable to be at home by herself, so this was the best option for her.
Ruth Carter

Reply from Digby Manor Residential Care Home

Thank you for acknowledging that our staff are kind and approachable. This is very important in a caring setting and something we pride ourselves on. We are so happy to see family members visiting regularly as we like to be an open and transparent care home. Best wishes from us all at Digby Manor and we look forward to you visiting again soon.


Provider responded

I wouldn't want to be anywhere else

September 27, 2023
Everyone is very kind and helpful and I wouldn't want to be anywhere else. I've been here not quite a year. The GP is accessible and I'm hopeful of talking to him today, but the staff do keep him up to date.
Mary Jo Jones

Reply from Digby Manor Residential Care Home

What a lovely statement: 'I wouldn't want to be anywhere else'! And nor would we ant you to! We pride ourselves on fabulous care and long may this continue. We are glad to read that you feel that the GP is accessible and that you are happy in you surroundings. Best wishes from us all at Digby Manor.


Provider responded

Friendly staff, no issues with accessing GP

September 27, 2023
Been here for 14 months now and its all been very good and the staff are very friendly. My sister visits me every 3 weeks and I feel good in the time my sister is not visiting me. I have no issues with accessing the GP or dentist when required.
Anonymous

Reply from Digby Manor Residential Care Home

We are delighted to read that you are happy in your new home and that the staff are friendly. Please keep us informed if there is anything you would like us to do to improve as we are always looking at ways to improve the service for all our wonderful residents.


Provider responded

Service is first class

September 27, 2023
My wife has been in this home for 6 years. The service is first class and always has been. Our daughter and her partner regularly visit my wife at the home so she is never alone.
Anonymous

Reply from Digby Manor Residential Care Home

Wow - first class service! Thank you for the glowing endorsement! and 6 years is a long time to care for a loved one - it is a pleasure and we are so grateful that you rate Digby Manor so highly! Long may this continue. We are delighted to know that you visit so regualrly as we are an open and transparent care home with the focus always on our wonderful residents. Best wishes from us all at Digby Manor.


Provider responded

Visited a friend who lives at Digby.

August 9, 2023
When I visit my friend at Digby Manor the staff are very attentive. Very friendly and I always feel included with what's going on. My friend has settled well and is very happy there.
Anonymous

Reply from Digby Manor Residential Care Home

Thank you for your kind review of our service. It is lovely to read that the staff are always friendly and that your friend has settled in well to life at Digby Manor. We are a very inclusive community and we love friends and families visiting regularly. We know that this is so important for our resident’s wellbeing and we look forward to you visiting again soon. Best wishes to you and your family from us all at Digby Manor x


Provider responded

Fantastic all round

July 13, 2023
From the beginning the staff made me and my family feel so welcome. They couldn't be any more attentive if they tried, level and quality of service are second to none. I trust them completely.
Joe

Reply from Digby Manor Residential Care Home

Thank you for your glowing endorsement of Digby Manor Residential Care Home. We will ensure that we feedback your kind words to the team. Thank you once again for your kind words. We always try to ensure the highest standards of care for all our wonderful residents. Best wishes to you and your family from us all at Digby Manor x


Provider responded

Always treated with the utmost care & respect

November 30, 2022
In the short time mum was at Digby Manor she was always treated with the utmost care and respect. The staff really do care !
Ms Black

Reply from Digby Manor Residential Care Home

Thank you Ms Black for your kind words about Digby Manor. We pride ourselves on treating everyone with the utmost care and respect and we appreciate you acknowledging that the staff really do care. Wishing your and your family the very best from us all at Digby Manor.


Provider responded

Can’t thank the team enough

November 30, 2022
Can’t thank the team enough for their excellent care of our nan for the past 18 months. Digby Manor has always been a safe, welcoming environment for the residents and relatives alike. And the team have always shown their kindness and dedication at all times. As a family we would highly recommend Digby Manor.
Mrs Davis

Reply from Digby Manor Residential Care Home

Thank you Mrs Davis for your lovely review of Digby Manor. We appreciate your kind words in relation to how we cared for your nan. Thank you for also acknowledging the team and the great work that they do. We pride ourselves on being a safe and welcoming environment for all. Best wishes to you and your family from us all at Digby Manor.


Provider responded

Very caring staff

November 23, 2022
I am very happy here, very caring staff, nothing is any trouble. the home is always lively and residents are happy. The place is very clean and residents are well supported.
Anonymous

Reply from Digby Manor Residential Care Home

We are delighted to hear that you are very happy at Digby Manor and that the stafff are very caring. At Digby Manor we believe in a homely feel that ensures everyone is happy and enjoying life. Thank you for taking the time to review the service.


Provider responded

Great care home!

October 18, 2022
My mum has been at Digby Manor for 3 years and we could not be happier. She loves being there and has made lots of friends. It is lovely to see the same staff all the time and the management team are always on hand to assist with any queries we have. An excellent care home!
Constantin Dobre

Reply from Digby Manor Residential Care Home

Thank you Constantin for your review of Digby Manor. You mum has indeed flourished whilst being at Digby Manor. For the last three years that she has been with us she has made lots of friends and has fully immersed herself in to life at Digby Manor. She has a real rapport with the staff and loves partaking in all the daily activities we have on offer at Digby Manor. She loves to see you visit and we are very grateful for your lovely review of the service that we provide at Digby Manor.


Provider responded

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Digby Manor Residential Care Home

Contact

0121 382 1719

908 Chester Road
Erdington
Birmingham
West Midlands
B24 0BN

Location

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