Reviews (118)

Excellent from point of contact to joining

October 17, 2019
All residents are treated with respect and dignity, they are treated as individuals with wishes and desires. Family also cared for. So far no complaints or concerns.
Shirley Hollis

Reply from Digby Manor Residential Care Home

Thank you Shirley for your wonderful review of Digby Manor. The staff do a tremendous job to ensure the welfare and safety of our residents is our number one priority. We will always go the extra mile for our residents and it is such a lovely community for relatives to come and visit. It is lovely to see your mum visit dad daily and I very much look forward to meeting you personally myself soon. Jane has spoken very positively about you and so I am sure our paths will cross very shortly. Best wishes to you and your family.


Provider responded

Love friendly atmosphere, staff and carers

October 17, 2019
Everybody welcomed me. Love friendly atmosphere, staff and carers.
Karen Howells

Reply from Digby Manor Residential Care Home

Thank you Karen for your lovely review of Digby Manor. It was lovely to see you again at the Summer Party and please do not be a stranger as you will always be welcomed back with open arms. All the very best to you and your family.


Provider responded

Great family feel

October 7, 2019
I visited my nan for the summer party and was amazed by all the effort put in by the staff. They truly made my nan and all the residents smile all afternoon.
Jordan Morris

Reply from Digby Manor Residential Care Home

Thank you Jordan for your 5* positive review Digby Manor. It was lovely to meet you at the Summer Party and all the residents had a fantastic time. There was lots for everyone to do and it was so nice to see so many happy faces. Looking forward to seeing you visit again soon. Best wishes to you and your family.


Provider responded

Very caring and professional

October 7, 2019
A very good care home. Well managed with staff who are always ready to act on any concerns. Residents always come first.
Robert Heathcock

Reply from Digby Manor Residential Care Home

Thank you Robert for being so supportive of all that we do at Digby Manor. You dad is doing very well and it is always nice to see you visit dad so often. We are one big community and we will always ensure that the residents are our number one priority. We invest heavily in training to ensure our staff are the best that they can possibly be. All the best to you and your family.


Provider responded

Dedicated, kind and caring

October 7, 2019
I have been so impresses with the care my mom is receiving. She is happy that is the most important thing.
Anonymous

Reply from Digby Manor Residential Care Home

Thank you for taking the time to write a review of Digby Manor. Yesterday a Nurse who visits actually pulled me aside and wanted to praise the staff for the wonderful care that they give all our residents. It was so touching to hear relatives and allied professionals acknowledge outstanding care and we will also invest heavily to ensure our staff are the best that they can possibly be. All the very best to you.


Provider responded

Great staff, lovely atmosphere

September 17, 2019
Always have time for relatives, very friendly. Mum is well looked after. Thank you.
Jean Abbott

Reply from Digby Manor Residential Care Home

Thank you Jean for your lovely review of Digby Manor. The staff feel very rewarded when they see kind reviews from relatives that acknowledge their time and dedication to all of our residents. Mum is doing well and all the team at Digby Manor wish you and your family the very best.


Provider responded

Staff have helped mom to settle in well

August 27, 2019
Mom was unsettled initially, but a change in medication helped her become more settled. Thank you.
Susan Docker

Reply from Digby Manor Residential Care Home

Thank you Susan for kindly taking the time to write a review about Digby Manor. You mum has settled well in to Digby Manor and takes part in the daily activities. Jane and the team will always keep you and the family fully abreast of how mum is doing so that you feel rest assured as a family. Please do keep visiting as your mum loves her visits and it keeps her in good spirits. She enjoyed the Summer Party on the weekend and it was lovely to see so many little children running around and putting smiles on the resident's faces. Best wishes to you and your family.


Provider responded

Good service

July 23, 2019
Good service
Post - 18/07/19
Anonymous

Reply from Digby Manor Residential Care Home

Thank you for your kind review of Digby Manor. The staff work hard to ensure they deliver outstanding care, so thank you for taking the time to acknowledge their good service to all our residents. Best wishes to you and your family.


Provider responded

Excellent care and wonderful staff

July 23, 2019
Excellent care and wonderful staff, so happy my mum is there.
Post - 18/07/19
Mary Quinn

Reply from Digby Manor Residential Care Home

Thank you Mary for your lovely comments about the care your mum receives. The staff will always do their upmost to ensure the care they deliver is outstanding. It is always lovely to see you visit and from everyone at Digby Manor we wish you and your family the very best.


Provider responded

Nice place with smiling staff

July 23, 2019
The staff members have always listened to us when having queries and always have a smile. I don’t think you will find a nicer place than this to end up.
Post - 18/07/19
G Bishop

Reply from Digby Manor Residential Care Home

Thank you Gina for your kind words about the staff and for doing a review about Digby Manor. The team will always do their best for all our residents and will go that extra mile to ensure outstanding care is delivered. We thoroughly appreciate your kind words and we wish you and your family the very best.


Provider responded

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Digby Manor Residential Care Home

Contact

0121 382 1719

908 Chester Road
Erdington
Birmingham
West Midlands
B24 0BN

Location

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