Reviews (124)

The care home is excellent

June 3, 2020
The care home is excellent they really look after my Nan. The place is always clean and tidy. The staff is really helpful and welcoming. The management team is excellent and helpful.
Sophie Broomhall

Reply from Digby Manor Residential Care Home

Thank you Sophie for your lovely review of Digby Manor. It is indeed lovely to read that you hold Digby Manor in such high esteem and we will continue to ensure we do the very best for all our residents. We hope to see you again soon after this pandemic and we can assure you that all residents are safe, well and healthy and no resident or staff member has tested positive for Covid-19. The warmest regards to you and your family.


Provider responded

Dementia workshop was very useful

June 3, 2020
The dementia workshop has been very worthwhile. It helped us in understanding more about the illness and ways of dealing with dad’s ever changing state. It’s been great to share with the group feeling and that we are not on our own.
Dianne Moraw

Reply from Digby Manor Residential Care Home

It was indeed our pleasure to host our next instalment of the Dementia family workshop and we are delighted that everyone who attended felt that they got a lot from the sessions so far. We are one big family at Digby Manor and we are here to support each other. We look forward to welcoming you and your family back Dianne once this pandemic has ended and once it is safe to open the Home to everyone. Our very best wishes to you Dianne and thank you for taking the time to show others how special Digby Manor is.


Provider responded

excellent care, very warm , clean & welcoming

May 24, 2020
brilliant care home! the owners of this care home are hands on! All staff are very caring & interactive with the residents in their care. They always keep family members updated on all levels of care for its residents. Best care home north of Birmingham. They are still covid free, The staff continuously work hard in all areas at keeping this virus outside.
victor Giles

Reply from Digby Manor Residential Care Home

Thank you Vic for your lovely review of Digby Manor. We are delighted to be able to confirm that we are still free of COVID-19. All residents and staff have been tested multiple times now and everyone remains negative, which is great news. Well done to the collective team effort at ensuring all our residents remain safe, well and healthy. Best wishes to you and the family Vic and we hope to see you again soon.


Provider responded

Very friendly & helpful staff.

April 20, 2020
Very friendly & helpful staff. Lovely atmosphere and very caring. Nothing too much trouble. Helped us with an emergency situation. Thanks to all.
Ms Carol Canning

Reply from Digby Manor Residential Care Home

Thank you Carol for your lovely review of Digby Manor. It is so nice to hear that everyone connected with Digby Manor was friendly, helpful and caring. We are glad that we were able to help you our in your hour of need and it was a pleasure to look after your father. We hope you are all well and the very warmest of hugs to you from us all at Digby Manor.


Provider responded

I really admire the work of all the staff

January 15, 2020
I really admire the work of all the staff here. I think they’re real hero’s ! so caring, compassionate and attentive.
Emily Heathcock

Reply from Digby Manor Residential Care Home

Thank you Emily for your kind and sincere words about the staff. They really are amazing and do an incredible job for our residents. Your grandad is doing so well and it is lovely to see the smile on his face when his family visit. Thank you for acknowledging the hard work that the staff do and your kind words will be feedback at our next staff meeting. Best wishes to you and your parents.


Provider responded

Excellent care home atmosphere

January 15, 2020
Very caring staff and always attentive. Lounge set up does not allow all residents to see TV – this could be addressed.
Dr W M Sajik

Reply from Digby Manor Residential Care Home

Thank you Dr Sajik for your review. We will of course take on board your comment over the lounge configuration and measures are already underway to show that we take all views seriously if it improves the care and wellbeing of our residents. We agree with you that by installing a second tv on the other side of the lounge it will enable everyone to see clearly. Best wishes to you and your family and we look forward to
seeing you visit mum again soon.


Provider responded

Caring and kind

January 1, 2020
I really appreciate that staff know my mom and genuinely care for her.
Anonymous

Reply from Digby Manor Residential Care Home

Thank you for your feedback on the staff at Digby Manor Residential Care Home. This will be feedback to the staff so that they know that their hard work is appreciated by friends and family members of the Digby Manor Community. Best wishes to you.


Provider responded

This care home is professionally run

December 20, 2019
This care home is friendly & professionally run, it’s a caring care home, very clean. Digby has a welcoming feeling and its residence look contented, clean and happy. A varied amount of planning for different activities are in place to stimulate their resident’s needs. The food is of a high standard and tasty. The owners are approachable and are on hand when needed. They are transparent and very helpful. The staff are hardworking and caring. They are very supportive to resident’s family members. I would recommend this care home very highly.
Anonymous

Reply from Digby Manor Residential Care Home

Thank you for taking the time to write such a detailed and warm hearted review of Digby Manor. We thoroughly appreciate the kind words about Digby Manor. The staff work tirelessly to ensure only the best is good enough for our residents. We will always remain fully transparent and ensure family members are kept up to speed about their loved ones. Wishing you and your family the very best for 2020 and a very Merry Christmas.


Provider responded

The care home is very clean and tidy

December 20, 2019
The care home is very clean and tidy. Has very good facilities for residents and has all the required equipment to meet various needs. The care staff are excellent, always helpful and full of enthusiasm and the care given is of highest quality. I am very happy with the care given to my mother and she has settled in well and is very content.
Anonymous

Reply from Digby Manor Residential Care Home

Thank you for your detailed and lovely review of Digby Manor. We appreciate you acknowledging that the Care Home is very clean and tidy. We have wonderful staff who always look to go the extra mile for our residents and we are one big family with an emphasis on care and compassion for all. We wish you are your family the very best for 2020 and we hope you have a very Merry Christmas.


Provider responded

Staff show such kindness to all the residents

December 20, 2019
All concerns are listened to and acted upon. Staff show such kindness to all the residents.
Anonymous

Reply from Digby Manor Residential Care Home

Thank you for taking the time to write a lovely review of Digby Manor. Thank you also for acknowledging that all concerns are listened to and acted upon by the staff. We put the residents at the centre of all we do and will always look to be go the extra mile in the strive for excellent care. Best wishes to you and your family and all the best for 2020.


Provider responded

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Digby Manor Residential Care Home

Contact

0121 382 1719

908 Chester Road
Erdington
Birmingham
West Midlands
B24 0BN

Location

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