Reviews (118)

Caring, homely, thoughtful and Professional

January 17, 2019
Generally all excellent. Bedrooms need updating.
Mrs Julie Percy

Reply from Digby Manor Residential Care Home

Thank you Julie for your review of Digby Manor. We appreciate your comments that generally everything is excellent and we will be continuing our drive for outstanding in all areas by ensuring the bedrooms are all redecorated this year. Last year our focus was the communal areas and I hope you like the new updated look the home has and the new Dementia Lounge. Best wishes to you for 2019.


Provider responded

Kind and caring staff

January 17, 2019
Since Mum moved into Digby I cannot fault the care which she has received. Mum is happy and looks well. The staff go above and beyond not only in supporting the residents but also the relatives.
Eleen Breen

Reply from Digby Manor Residential Care Home

Thank you Eileen for kindly taking the time to do a review about Digby Manor. We are delighted to know that you and your family are happy with mum’s care and it is lovely to see mum so happy and engaged with fellow residents and staff. She loves to engage in the resident group activities and her smile puts a smile on my own mum’s face. It was a pleasure to meet you at the resident’s Christmas Party. Best wishes to you and your family for 2019.


Provider responded

Thanks to staff

January 17, 2019
Nan has improved in health since being cared for here. She is happy to be here (thanks to staff).
Neil Wake

Reply from Digby Manor Residential Care Home

Thank you Neil for your review of Digby Manor. We are pleased to hear that you are happy with nan’s care. It is coming up to 2 years since we took over ownership of the Care Home and we will continue to ensure that everything we do is done with the residents central to it all. Best wishes to you and your mum for 2019.


Provider responded

We cannot thank you enough

January 17, 2019
Sometime in your life your belief in human nature falters, but since May 2018 when my relative joined you, my faith has returned. The humbleness and devotion in the way you treat people and help those in your care, is an inspiration to watch. We cannot thank you enough.
B J Clark

Reply from Digby Manor Residential Care Home

Thank you for taking the time to write such a warm-hearted review. The whole team at Digby Manor do an incredible job and it is such a lovely community. The home really is all embracing and a special place for our wonderful residents. Best wishes to you for 2019.


Provider responded

We cannot thank you enough

January 11, 2019
Sometime in your life your belief in human nature falters, but since May 2018 when my relative joined you, my faith has returned. The humbleness and devotion in the way you treat people and help those in your care, is an inspiration to watch. We cannot thank you enough. Yours sincerely xxx
Anonymous

Reply from Digby Manor Residential Care Home

Thank you, Beverley, for taking the time to write such a warm-hearted review. The whole team at Digby Manor do an incredible job and it is such a lovely community. The home really is all embracing and a special place for our wonderful residents. Best wishes to you and it is lovely to see you visit daily and see the wonderful things that go on at Digby Manor.


Provider responded

Great activities

December 17, 2018
I stopped by on Thursday evening to see my mother, who is a resident at Digby Manor and walked in midway through a performance of Oliver that had been put on by the home with outside performers. My mom was sitting across the room from me and did not notice me come in. I did not want to disturb the performance so I move to the side and had the opportunity to observe my mom singing along and really enjoying herself. Without me being noticed.

It really struck me the amazing difference in my mom in such a short space of time. Mom has spent several months in hospital, where though well cared for, she was really just a shell of herself. Before that, she was at home trying to live independently but failing.

It was a difficult thing to accept that we needed to have mom cared for. Finding a place you trust to look after the most valuable and vulnerable person in your life is not at all easy.

The short space of time mom has been in Digby Manor has made an incredibly change for good with mom. The anxiety she had over nearly everything, has disappeared. She looks amazing, with far more energy. I can put all of this down to the wonderful staff at Digby House. Ever cheerful and great banter with all the residents. Mom is never without an extra cushion or wrap (she is forever cold), even though everyone else is sweltering. Endless cups of tea, which are essential to an old Irish woman, a really welcoming atmosphere, we visitors are never an inconvenience or in the way. We may well be losing, our lovely mother to Alzheimer's, but it's great we do not have to worry at all about her care and wellbeing. Now she is safely ensconced in Digby Manor.
Allan Beirne

Reply from Digby Manor Residential Care Home

Thank you Allen for your detailed review of Digby Manor and the level of care that mum has received. We are delighted to hear that you were thrilled to see mum enjoying the Christmas Pantomime that we had arranged. Mum is settling in well at Digby Manor and we wish you and your family a Merry Christmas and the very best for the New Year. Best wishes from everyone at Digby Manor.


Provider responded

Lovely Care Home

November 14, 2018
My mum is well cared for. staff are excellent and very helpful.
Magdelena Tocqk

Reply from Digby Manor Residential Care Home

Thank you Magdalena for your review of the home. It is nice to hear that you are happy with the care that mum is receiving and we look forward to seeing you visit again soon. Best wishes to you and your family.


Provider responded

Very helpful and caring

October 25, 2018
Always willing to listen to any concerns and try to put things right.
Anonymous

Reply from Digby Manor Residential Care Home

Thank you for taking the time to review Digby Manor and highlighting our caring staff. We are a caring community and we love the fact that all families feel part of the Home and engage with all aspects of Digby Manor.


Provider responded

A very pleasant one.

September 28, 2018
I would highly recommend Digby Manor Care Home as everyone who works at the home from management to the cleaners always seems to make a special effort to ensure that the residents feel at home. The staff is very friendly and always seems to go that extra mile, in order to meet the needs of each resident. There is always some kind of activity going on each day for the residents to help keep them active and to create a cheerful social environment. Finally, it is always nice to go home knowing that your family member is going to be well looked after and will be sleeping in their own spacious and comfortable bedroom.
David Leyland

Reply from Digby Manor Residential Care Home

Thank you David for your Healthwatch Birmingham review of Digby Manor. We will feedback your kind words about the staff in our next staff meeting and appreciate the time you have taken to write a sincere and warm felt review of our lovely community. It is a pleasure to have your mother at the care home and it is always our aim to ensure that the residents are part of one big family, and long may this continue. Best wishes to you from everyone at Digby Manor.


Provider responded

Wonderful care home

September 20, 2018
Fantastic staff who engage with my mum and all the residents in a fantastic manner. Thank you to the manager and all the staff for making the transition for mum so easy and straight forward. She is so happy and content.
Anonymous

Reply from Digby Manor Residential Care Home

Thank you for taking the time to kindly review the service and acknowledge the excellent work that the staff do for all the residents. It is lovely to hear that your mum is happy and content and we will always do our best for all our residents. Best wishes from everyone at Digby Manor.


Provider responded

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Digby Manor Residential Care Home

Contact

0121 382 1719

908 Chester Road
Erdington
Birmingham
West Midlands
B24 0BN

Location

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