Reviews (124)

Lovely staff who are so caring

December 7, 2017
Lovely staff who are so caring and cannot do enough. Outstanding leadership by the management and the owners. I had come to put both of my parents into care at very short notice why my mother was taken into hospital. I was delighted with Digby Manor who took care of both of them. Would gladly have taken all of the staff with us when we moved both of them down to West Sussex to be near to us.
Andrew Gilkes

Reply from Digby Manor Residential Care Home

Thank you Andrew for kindly taking the time to review Digby Manor. It was indeed our pleasure to care for both of your parents and we hope they are both doing well. Best wishes for the future from everyone at Digby Manor.


Provider responded

Welcoming, friendly and caring staff

October 27, 2017
Manager and deputy listened to my questions and concerns regarding my mum's condition and always offered helpful advice and support
Anonymous

Reply from Digby Manor Residential Care Home

Thank you for your feedback. Our new manager and our long standing deputy (22 years +) are always on hand to assist and answer any questions/keep relatives up to speed on their loved ones.


Provider responded

It's very good, quality care & friendly staff

September 11, 2017
It's always clean and the food is also good.
K Smith

Reply from Digby Manor Residential Care Home

Thank you for your review and for acknowledging the quality care we give to our residents. We strive for excellence always and we are one big family. The staff all embrace the ethos of a family environment to make everyone feel welcome. Hope to see you visit again soon. Kind regards


Provider responded

My dad loves this home

September 5, 2017
My dad loves this home and the carers will do absolutely anything for him. Since being at this home, the new owners have improved the home and my dad loves it there. I would not speak more highly of it.
D. Heatherington

Reply from Digby Manor Residential Care Home

Thank you for taking the time to review us. It is lovely to hear that your father loves the care he receives at Digby Manor and it is our pleasure to have him with us. It is lovely to see you visiting so regularly and the staff are appreciative of your kind words about them. All the best


Provider responded

The carers are absolutely fantastic

August 3, 2017
We love the care that our sister gets. She is very happy and the staff are very calm with her. She has come out of her shell because she used to be very quiet, but now she is very settled.
Mary

Reply from Digby Manor Residential Care Home

Thank you for your kind words. The staff were delighted to read your comments and it was so nice to see you visiting from Ireland. We wish you well and hope to see you again soon. All the very best for the future and best wishes from all at Digby Manor.


Provider responded

Staff are fantastic & Dad settled in quickly

July 24, 2017
Excellent place for the elderly. We feel reassured & happy knowing Dad is looked after well & cared for.
Anonymous

Reply from Digby Manor Residential Care Home

Thank you for kindly taking the time to review the home and for your warm and lovely comments about the staff. We pride ourselves on the family caring experience and it is so gratifying to hear that you valued the care that your dad receives. You are always welcome to visit whenever passing by and thank you once again for your kind words. The staff at Digby Manor is what makes this home so special and we want to celebrate their hard work and dedication. All the best.


Provider responded

Excellent

July 24, 2017
Mom was looked after very well & said she really enjoyed her stay
Anonymous

Reply from Digby Manor Residential Care Home

Thank you for taking the time to write a review about Digby Manor Residential Care Home. The staff loved having your mother with us whilst you were abroad. As she has stayed with us on a number of occasions for Respite Care it is nice to know that she views us as a 'Home from Home'. You are always welcome to visit and see the other residents and all the staff thank you for your kind comments. My mother particularly loved to see your mum and she always managed to put a smile on her face every morning. Best wishes


Provider responded

Nice & Clean

July 6, 2017
Visiting a resident I have noticed how much happier he seems since being here. He is well dressed. All staff seem lovely and friendly and approachable.
Caroline

Reply from Digby Manor Residential Care Home

Thank you Caroline for your kind words about the care and treatment that the resident receives at Digby Manor Residential Care Home. It is so comforting to know that you feel that he is much better and happier in our Home and we look forward to seeing you for many more visits. He is always delighted to see you, so please do not be a stranger. Thank you once again and all the very best for the future. The staff do work tirelessly to ensure that they give the best possible care and the feedback always give them an extra spring in their step.


Provider responded

Outstanding Care

June 27, 2017
Outstanding care by care staff. Improvements have been made by new owners.
Julie

Reply from Digby Manor Residential Care Home

Thank you Julie for kindly taking the time to write a review about Digby Manor Residential Care Home. It has been our pleasure to care and attend to your aunt and we thoroughly appreciate that you recognise the outstanding care that the carers deliver on a daily basis. We have made a concerted effort for sustained improvement in our care standards and the residents will always be our number one priority. Our very best wishes to you.


Provider responded

Clean, tidy and above all safe & secure

June 22, 2017
Medication given at correct times and dosages. Friends and family welcome.
Mr Christie

Reply from Digby Manor Residential Care Home

Thank you Mr Christie for taking the time to write a review about Digby Manor Residential Care Home. The staff loved having your mother with us whilst you were abroad. As she has stayed with us on a number of occasions for Respite Care it is nice to know that she views us as a 'Home from Home'. You are always welcome to visit and see the other residents and all the staff thank you for your kind comments. My mother particularly loved to see your mum and she always managed to put a smile on her face every morning. Best wishes


Provider responded

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Digby Manor Residential Care Home

Contact

0121 382 1719

908 Chester Road
Erdington
Birmingham
West Midlands
B24 0BN

Location

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