Reviews (124)

Welcoming and busy atmosphere

January 9, 2018
Hearts are always in the right place. Activities now improved for residents on a weekly basis.
Fran Pocrnic

Reply from Digby Manor Residential Care Home

Thank you Fran for kindly taking the time to do a review of Digby Manor Residential Care Home. Your mum is doing very well at Digby Manor and she enjoys the daily activities that we have in place. It is lovely to see you visit so regularly and interact with all the other residents and relatives. Best wishes to you and your family.


Provider responded

The care my mother received was exceptional

January 9, 2018
Not only did they make my mom has happy and as comfortable as possible, but they did the same for my dad when he visited her, this meant a lot. Thank you.
Steve Ford

Reply from Digby Manor Residential Care Home

Thank you Steve for your review of Digby Manor. It was lovely to see Mum enjoy the Christmas party and be around her friends and family at such a festive time. It was our pleasure to care for Mum and we wish you and your family the very best for 2018.


Provider responded

Very good care focusing on family atmosphere

January 3, 2018
Laundry service could be improved, but any concerns I have were addressed. The owners visit often and chat with residents rather than simply do business
E. Lepnis

Reply from Digby Manor Residential Care Home

Thank you for acknowledging the wonderful staff that we have at Digby Manor. As the owners we are so fortunate to have long standing staff, whom some have worked at Digby Manor for over 20 years. They are the reason why Digby Manor has such a wonderful community feel and why we love spending time sitting and chatting with the residents. Best wishes,


Provider responded

Friendly helpful and reassuring

January 3, 2018
Staff are caring and helpful
J. Wassell

Reply from Digby Manor Residential Care Home

Thank you for kindly taking the time to write a review. This helps prospective relatives when looking to place a loved one in the right care setting. The staff do a wonderful job caring and meeting the needs of all our residents and it is lovely to see you visit your mother daily. All the very best for 2018.


Provider responded

Kind, hardworking

January 3, 2018
My Nan is very happy. Well looked after and staff are all kind and hardworking.
V. Rutter

Reply from Digby Manor Residential Care Home

It is lovely to see your nan so settled and happy at Digby Manor. We are so glad to see that she has settled in to Digby Manor and forged close bonds with fellow residents. Best wishes to you and your family for 2018.


Provider responded

Caring, sensitive, responsive

January 3, 2018
Care staff are amazing, nothing is too much trouble for them. Communication from manager could be better but otherwise lovely home, approachable owner and lovely team.
K. Fow

Reply from Digby Manor Residential Care Home

Thank you for writing such a positive review of Digby Manor. I know you spend a great deal of time finding the right Care Home for mum and we are grateful that you felt Digby Manor was the right setting for her. It was a joy for her to see my little ones and play with baby at the Christmas Party. Best wishes to you and your family for 2018.


Provider responded

Very satisfied

January 3, 2018
I am extremely pleased with the love that B receives here.
C. Andrews

Reply from Digby Manor Residential Care Home

Thank you for your kind words about the staff. It is lovely to see you visit so often and I know your husband always loves to see you. It puts a smile on his face to see a loved one. He has settled in to Digby Manor well and we are doing everything possible to ensure he remains as mobile as possible as this is so important to his wellbeing. Best wishes to you and your family for 2018.


Provider responded

Friendly staff, respectful, kind

January 3, 2018
We are encouraged to visit at our time. Nothing is too much trouble and any concerns are quickly looked into. We are very pleased with Digby Manor.
Robert Heathcock

Reply from Digby Manor Residential Care Home

It has been our pleasure to care for your father Robert. He has settled in so well to Digby Manor and he engages well with our weekly external singers and dance lady. It is lovely to also see your family visit him so regularly. The very best wishes to you and your family for 2018 and we look forward to seeing you again soon.


Provider responded

Excellent care - superb

January 3, 2018
The staff are so constantly kind - very good management and organisation
Christine Hill

Reply from Digby Manor Residential Care Home

Thank you Christine for kindly taking the time to write a review about the caring nature of the staff. Some staff members have been at Digby Manor for over 20 years and this shows the dedication and commitment of long standing staff. All the very best to you for 2018.


Provider responded

Helpful, friendly, clean and caring

January 3, 2018
Staff made visitors welcome. Ready to help to answer any queries. This home has achieved its potential.
Thelma & Vic

Reply from Digby Manor Residential Care Home

Thank you Thelma and Vic for giving us a chance as the new owners of Digby Manor. As a family run care home we were determined to ensure we met the needs of all our residents and to make Digby Manor a thriving community. Mum is doing so well and it is lovely to see her give me the thumbs up each morning I go in to the lounge to see how the residents are doing. Best wishes to you both for 2018.


Provider responded

Leave your Feedback


Digby Manor Residential Care Home

Contact

0121 382 1719

908 Chester Road
Erdington
Birmingham
West Midlands
B24 0BN

Location

Share this rating