Reviews (118)

Respite Care

March 23, 2018
Excellent care and service
Anonymous

Reply from Digby Manor Residential Care Home

Thank you for your feedback and it was a pleasure to care for your father for the 2 week period that he stayed with us. From all the staff at Digby Manor, we wish you and your family the very best going forward. Best wishes


Provider responded

Kind & caring staff at all levels

February 28, 2018
My Godmother has been a resident in this home for a short time. Kind and caring staff, making her last days peaceful and dignified to the end. So grateful to all of them for their kindness.
Diane Francis

Reply from Digby Manor Residential Care Home

Thank you Diane for you kind words about the staff. It was our sincere pleasure to care for your Godmother for the last few weeks that she stayed with us. She will be missed by all the staff at Digby Manor. Best wishes


Provider responded

Very kind and caring atmosphere

January 19, 2018
Staff to wear name badges. Improvements being made very good
Olive Morris

Reply from Digby Manor Residential Care Home

Thank you Olive for your positive review of Digby Manor and for acknowledging the kind and caring staff. We have taken note of your comment about name badges and these have been ordered to ensure all staff have their own personalised badge.


Provider responded

Fantastic staff, home from home environment

January 19, 2018
My nanna is happy and content since being in Digby
Michelle Lewis

Reply from Digby Manor Residential Care Home

Thank you Michelle for kindly reviewing Digby Manor and it is lovely to hear that your nana is doing so well and that you are happy with the care and love she receives from the staff at Digby Manor. Nana is doing very well and has settled very nicely in to the home.


Provider responded

Welcoming and busy atmosphere

January 9, 2018
Hearts are always in the right place. Activities now improved for residents on a weekly basis.
Fran Pocrnic

Reply from Digby Manor Residential Care Home

Thank you Fran for kindly taking the time to do a review of Digby Manor Residential Care Home. Your mum is doing very well at Digby Manor and she enjoys the daily activities that we have in place. It is lovely to see you visit so regularly and interact with all the other residents and relatives. Best wishes to you and your family.


Provider responded

The care my mother received was exceptional

January 9, 2018
Not only did they make my mom has happy and as comfortable as possible, but they did the same for my dad when he visited her, this meant a lot. Thank you.
Steve Ford

Reply from Digby Manor Residential Care Home

Thank you Steve for your review of Digby Manor. It was lovely to see Mum enjoy the Christmas party and be around her friends and family at such a festive time. It was our pleasure to care for Mum and we wish you and your family the very best for 2018.


Provider responded

Very good care focusing on family atmosphere

January 3, 2018
Laundry service could be improved, but any concerns I have were addressed. The owners visit often and chat with residents rather than simply do business
E. Lepnis

Reply from Digby Manor Residential Care Home

Thank you for acknowledging the wonderful staff that we have at Digby Manor. As the owners we are so fortunate to have long standing staff, whom some have worked at Digby Manor for over 20 years. They are the reason why Digby Manor has such a wonderful community feel and why we love spending time sitting and chatting with the residents. Best wishes,


Provider responded

Friendly helpful and reassuring

January 3, 2018
Staff are caring and helpful
J. Wassell

Reply from Digby Manor Residential Care Home

Thank you for kindly taking the time to write a review. This helps prospective relatives when looking to place a loved one in the right care setting. The staff do a wonderful job caring and meeting the needs of all our residents and it is lovely to see you visit your mother daily. All the very best for 2018.


Provider responded

Kind, hardworking

January 3, 2018
My Nan is very happy. Well looked after and staff are all kind and hardworking.
V. Rutter

Reply from Digby Manor Residential Care Home

It is lovely to see your nan so settled and happy at Digby Manor. We are so glad to see that she has settled in to Digby Manor and forged close bonds with fellow residents. Best wishes to you and your family for 2018.


Provider responded

Caring, sensitive, responsive

January 3, 2018
Care staff are amazing, nothing is too much trouble for them. Communication from manager could be better but otherwise lovely home, approachable owner and lovely team.
K. Fow

Reply from Digby Manor Residential Care Home

Thank you for writing such a positive review of Digby Manor. I know you spend a great deal of time finding the right Care Home for mum and we are grateful that you felt Digby Manor was the right setting for her. It was a joy for her to see my little ones and play with baby at the Christmas Party. Best wishes to you and your family for 2018.


Provider responded

Leave your Feedback


Digby Manor Residential Care Home

Contact

0121 382 1719

908 Chester Road
Erdington
Birmingham
West Midlands
B24 0BN

Location

Share this rating