Good Hope Hospital
Feedback Rating
Based on 525 reviews
Reviews (525)
All straight forward
July 4, 2023
Come for blood test. I got a letter and was told to come for bloods. All straight forward.
Quite easy to get to
July 4, 2023
Quite easy to get to because of motorway. 3rd visit quite good at communicating and letting me know about appointments. In phlebotomy been waiting for 30 mins.
Previous experience was fine
July 4, 2023
Previous experience was fine. Maternity unit was good. staff was really nice and communication was good. Seems to be a long wait for bloods today. Not sure if it’s normal as I’ve never been to this part before.
Good hospital
July 4, 2023
Good hospital, long wait for appointment but the hospital is good. just getting an appointment takes a while. Waiting a while for bloods today, queue moving so slowly.
Taken 6 months for appointment
July 4, 2023
Came for blood test. Taken 6 months for appointment. I have an appointment today and then in August.
Waiting a bit for the bloods today
July 4, 2023
Came for bloods waiting a bit for the bloods today. Sometimes I come here for my medication when I can’t get from GP, the pharmacy is good. can wait a bit but it’s to be expected. Was here at the weekend with Covid and I couldn’t be seen till morning.
Brilliant
July 4, 2023
Brilliant - I have been guided very well and found everything good. Good communication prior to and during appointment. Just under two weeks for referral from GP. Seen really quickly. They are not missing about.
Day case unit is abysmal
Gynaecology
June 15, 2023
The first time I was sent here I was seen by the person who was supposed to be doing my operation, she came to see me and didn’t even look at me then proceeded to throw the paperwork in my file all over the table she didn’t seem to know anything about me I was then taken into theatre where I was given a general anaesthetic I woke up back on the ward and told by a nurse that the surgeon wanted to talk to me before I left and that I also had to wait for medication The nurse looking after me went for her dinner, when she came back she brought the prescription with her and was surprised that nobody had been to see me she tried to contact the surgeon by phone, phoning the operating theatre and her personal number. The nurse was apologetic and said I might as well go home. It wasn’t until i attended my outpatient appointment that I found out that nothing had been done. I was later sent another appointment to be operated on by the surgeon who had seen me in clinic. I was not happy with the way I was looked after when I was in the room to have the needle put in my arm for the anaesthetic The person who did it had trouble finding a vein and was quite painful but the woman in charge said not to worry as they would redo it when I was in surgery. I was discharged later that day. The next day when I woke up my arm was black from my wrist to my elbow and very sore I have now got to go back to Good Hope for a different operation and I am dreading it. Unfortunately because it is a Gynae operation I apparently don’t have a choice which I find is totally wrong, as this is a large Hospital Trust and feel patients need to be given the choice. I have had several operations over my lifetime and have never felt like this before
Pleased with the speed of the service
June 6, 2023
The GP referred me to the urologist at the hospital. I had to wait 2 weeks for the appointment. I'm very pleased with the speed of the service.
Would prefer to be seen by a female doctor
June 6, 2023
Not too bad service overall. The waiting times are terrible. I've been waiting over an hour to be seen today, I've never been seen on time. The Breast Clinic staff are lovely usually. There's a male doctor who is miserable, he doesn't understand things like a female. I would prefer to be seen by a female doctor.
