Hall Green Health

Wanted appointment I’m very bad pain told to wait 2 weeks to see someone who doesn’t even sound like a doctor.When I challenged them then they said I should self refer for physio.Remember they don’t even know what the issue but they want me to have physio which could make matters a lot worse.Where is the care and professionalism?Been on website reached capacity so the website is now closed.So you can’t visit health centre and now they manipulate the website to suit them but they are still taking on more patients.Its really hard to get appointment near impossible.Lost for words

I went to the doctors for a check up. I was there for about half hour. I saw the nurse she checked my blood pressure.

They lost my blood test results so I had to go back to get more bloods done.

Cannot get an appointment. You can be waiting for up to an hour for someone to answer the phone. I recently had blood tests and they do not contact you to let you know the results, you have to chase them. They also tell you to visit the pharmacy for health problems before visiting the doctors even though they know I have an underlying health condition. They're not understanding.

Not able to get a telephone appointment with GP. Waiting for over an hour to get the doctors to answer the phone. Appointments fill in very quickly. Get send to walk in centres. Can not give full information to doctors as they don’t have enough time to go through all the issues. Unable to access information via email or online and unable to use smart phones. Doctors are very good when you can get an appointment and will give medicine.

Good can get appointments.

Can’t get through. Can’t see GP. It’s ridiculous they are still using Covid as an excuse. Still no face to face appointments.

Apart from some glitches in system everything has been good.

If you are computer literate and can speak English, you can get an online appointment very easily and quickly. But If you are refugee and can’t speak English than its impossible to get an appointment.

Doctors are good but getting an appointment is a uphill task. You need at least 2 hours in the morning on phone or you don’t get anything.