Hillcrest Surgery - Twickenham Road
Feedback Rating
Based on 84 reviews
Reviews (84)
The Doctor was very helpful with my problem.
March 5, 2021
Sorted my medication and made me an appointment to see him.
Would of been helpful if Dr had read the econsult
March 5, 2021
Had taken a lot to reach out for help, had mentioned certain sensitive info on econsult. When Dr rang I was in middle of supermarket, being asked things that were on the econsult, trying not to breakdown. The very least she should have read the econsult.
The nurse was very kind and polite
March 5, 2021
The nurse made me feel at ease during the whole process. I would say the most difficult process was trying to book the appointment.
good prompt service
March 5, 2021
Nice folk dont get to see these days,I use the on line service for tablets & e-consult for any updates
Waiting for test resultd
March 5, 2021
Need to know earlier as it is now the weekend and I may need treatment
Pathetic service
March 5, 2021
I have again attended for another review of my bp so that I can have a repeat prescription. The nurse was unable to request as she said she didn’t know how to do it. She couldn’t read my blood test results from 3 weeks previous. I’m gambling no one has looked at these results because the running of the practice is completely incompetent. I suggest said nurse needs more training. I am now again running out of tablets which are prescribed by my hospital professor.
Helpful
March 5, 2021
Staff were very obliging and helpful.
I was seen within 5 minutes of my appointment
March 5, 2021
Nurse who carried out my smear was lovely, and explained everything to me.
Was easier than trying to get through on the phone
March 5, 2021
Had to redo it a few times as the questions asked wasn't relevant
I hardly had to wait
March 5, 2021
Friendly atmosphere, staff were all very nice
