Reviews (87)

The person I spoke to was very pleasant

February 23, 2021
The person was knowledgeable about my condition and very friendly and understanding of my situation.
Anonymous

Reply from Hillcrest Surgery - Twickenham Road

Dear Patient

Thank you for taking the time to leave a comment it is very much appreciated.

We appreciate your prompt review and thank you for your kind words. We are pleased you found your experience very positive.
Kind regards

Karen Carroll

Practice Manager
Hillcrest surgery


Provider responded

Thorough and very informative consultation

February 22, 2021
Doctor explained everything I needed to know in detail
Deborah Graham

Reply from Hillcrest Surgery - Twickenham Road

Dear Ms Graham

Thank you for taking the time to leave a comment it is very much appreciated.

We appreciate your prompt review and thank you for your kind words, it is pleasing that you found the doctor was understanding and dealt with your needs.
Kind regards

Karen Carroll

Practice Manager
Hillcrest surgery


Provider responded

Had blood and stool tests

February 22, 2021
Nurse was very good and put me at ease. Bloods were taken quick and painlessly. Full information given for expectancy of results and all complied with Covid rules.
Sharon Walker

Reply from Hillcrest Surgery - Twickenham Road

Dear Ms Walker

Thank you for taking the time to leave a comment it is very much appreciated.

We appreciate your prompt review and thank you for your kind words, it is pleasing that you found the nurse was put you at ease and you were happy with your consultation. These reviews are shared with the team.
Kind regards

Karen Carroll

Practice Manager
Hillcrest surgery


Provider responded

Debilitating

February 22, 2021
You can never get through on the phone, the records they keep are inaccurate but the doctors won't read them anyway. Appalling lack of care for the welfare of patients.
Anonymous

Reply from Hillcrest Surgery - Twickenham Road

Dear Patient
Thank you for taking the time to leave a comment it is very much appreciated.

I am sorry you were unhappy with our service. I will need more information to review the issues you experienced. If you wish to discuss this further please contact me at the practice either by phone on 0121 373 1885 or by email to modality.hcs@nhs.net.

Kind regards

Karen Carroll

Practice Manager
Hillcrest surgery


Provider responded

Very poor

February 22, 2021
No communication from the doctor in question I have informed my solicitor
Anonymous

Reply from Hillcrest Surgery - Twickenham Road

Dear Patient
Thank you for taking the time to leave a comment it is very much appreciated.

I am sorry you were unhappy with our service. If you wish to discuss your experience further please contact me at the practice either by phone on 0121 373 1885 or by email to modality.hcs@nhs.net.

Kind regards

Karen Carroll

Practice Manager
Hillcrest surgery


Provider responded

Quick to respond

February 19, 2021
It was good because they respond quickly
Hind

Reply from Hillcrest Surgery - Twickenham Road

Dear Patient
Thank you for taking the time to leave a comment it is very much appreciated.

We appreciate your prompt review and thank you for your kind words, it is pleasing that you found the practice so responsive.
Kind regards

Karen Carroll

Practice Manager
Hillcrest surgery


Provider responded

I was refered for bood tests regarding numb

February 19, 2021
Finger tips and joint pains on my fingers on both hands.A week after i was told my blood tests was ok but no other actio to sort my problem out.
Still get numbness on the tips of my fingers.
Where do i go for cure.
Nicos Panayiotou

Reply from Hillcrest Surgery - Twickenham Road

Dear Patient
Thank you for taking the time to leave a comment it is very much appreciated.

As you are experiencing a continuing problem you may wish to re-consult with a clinician. Please refer to our website for our econsulation form which you can submit to us, and there is other information on the website which may assist you. https://www.modalitypartnership.nhs.uk/

Kind regards

Karen Carroll

Practice Manager
Hillcrest surgery


Provider responded

Very friendly and understanding doctor.

February 19, 2021
Everything that was asked for.
Neil Russell

Poor

February 19, 2021
Never no appointments.
Peter

Pathetic

February 18, 2021
I've been trying to see a doctor for 2 months an still no luck
Daniel Galbraith

Leave your Feedback


Hillcrest Surgery - Twickenham Road

Contact

0845 601 6576

9 Twickenham Road
Birmingham
West Midlands
B44 0NN

Location

Share this rating