Jiggins Lane Medical Centre

Tried to get a letter for travel from the GP, receptionist would not let me speak to anyone, was just told to do a video chat but do not have that facility

Since the pandemic began the service offered by this practice is abysmal

Good

I have been a patient since surgery opened and have had nothing but good service fron doctors nurses and receptionists.

Cannot fault the service I have received over the last 15 years, 90% of the time I have seen my preferred Dr. My concerns with my health issues both physical and mental have always been listened to and advice/support and further investigation always done promptly.

The medical staff are very helpful. Some of the front door receptionists need an update training on how to be polite to patients on the phone and face to face.

most of the time really good patient service. There is one doctor there i would not recommend her bedside manner is really abrupt and she rarely knows what the patients past medical history is. Ie:- prescribing medication they shouldn't have. If it wasn't for the fact i said have you read his case history my husband would have been prescribed medication he shouldn't have.

Good usually, but during Covid you could only get an appointment by an "any time" phone back which means you have to take a whole day off work even if you are not ill but just need a routine service such as a meds review.

I have never had a problem getting an appointment. I am able to see my regular doctor for routine appointments and feel I have been able to build a relationship with him. Medication reviews are carried out regularly. The practice nurses are friendly and helpful. Overall I am very happy with the practice and would recommend it to anyone.

On the cusp of moving to London ... I truly hope that Roehampton Surgery will be as good as Jiggins Lane has been to me and my children ... Thanks to all for all 'they' have done.