Kingsfield Medical Centre
Feedback Rating
Based on 63 reviews
Reviews (63)
Very difficult to get an appointment.
February 14, 2024
It is just difficult to get an appointment every time. The person left for the check ups.
I changed my GP
February 6, 2024
I ended up changing my GP because they would not answer at 8:00am. You call and don't get through. There is a communication problem. Unqualified people answer the phone. I want to speak to a doctor. They also have lots of bank staff. I want to see my real GP.
Very good and a top class doctor.
November 23, 2023
Very good, top class. My doctor who I see knows my history so I feel confident with the care. She listens to me. A great doctor.
Very satisfied by the service.
October 19, 2023
Very happy and satisfied by the service and care provided.
Can generally get an appointment
July 21, 2023
If ever I'm poorly, I can generally get an appointment when needed, but I've not had to use them much. I do see my midwife there too.
Really quick
June 23, 2023
Really quick. Contacted within 2 weeks, everything’s quite good about appointments.
They are quite good
May 30, 2023
They are quite good, depends which time you ring. If you call at 8:30am you can get through and they give you an appointment same day. Ring any other time it’s just a pain.
total lack of adoption of IT solutions
May 30, 2023
having to physically request test results when they can be easily emailed out. No text reminders for appointments.
Repeat prescription system
Repeat prescription system
1 month wait for appointment
April 24, 2023
I was referred from the GP to the hospital. It's taken around 4/5 weeks, better to be quicker. The surgery itself is not good. I had to wait 1 month for a telephone consultation. If you want a face to face appointment you have to go into the surgery and book it, You then have to tell the receptionist all your information, it feels like an interrogation.
Long time to get an appointment
March 17, 2023
Nice when you get there, Long time to get an appointment. Got cut off after waiting 20 minutes then it took 25 minutes to get through again. 50% of the time you get an appointment. It’s not receptionist fault, they are trying their best.
