Reviews (63)

Professional and caring Kingsfield medical practice

April 17, 2021
Always professional and caring. Try to resolve issue quickly.
Anonymous

The GP's are generally friendly and professional Kingsfield medical practice

April 17, 2021
The GP's are generally friendly and professional. Sometimes it is very busy and difficult to get through by phone to make an appointment.
Anonymous

Good service but have to wait for 2-3 weeks for non emergency appointments

April 14, 2021
Service is good if you need an emergency app but it's a 2,3 week wait for non emergency which I think is too long.
Anonymous

Courteous, efficient and thorough

April 8, 2021
I have visited the GP and practice nurse. I have had blood tests and my flu and other vaccines there. I have a repeat prescription through the pharmacy on site. The receptionists are polite and helpful, appointments are usually on time. The doctors are courteous, efficient and thorough.
Sheila Knapman

No online booking facility

April 7, 2021
Excellent surgery but sppinsystem is horrendous. No online booking facility so have to call up at 8.30am....online plus triage online would bring this surgery into the 21st century
Anonymous

Excellent surgery. Caring and efficient

October 13, 2020
Staff are great
Anonymous

Only getting 1 ventolin inhaler

August 7, 2020
I always got 3 Ventolin's on one prescription and suddenly the last 2 times I only got 1 for £9.50. I travel abroad a lot so buy them abroad for 2 euros, also only having 1 means if I loose it I could be in severe danger. My last review was with Nurse during lockdown.
Robert Wattis

They have been good.

March 19, 2020
When I have used them they have been good. No issues.
Anonymous

Reply from Kingsfield Medical Centre

Thank you for taking the time to leave a review. We are glad you are happy with the care you receive from the Practice.

The Practice Manager


Provider responded

GP listens to me and understands my condition

March 12, 2019
GP listens to me and understands my medical condition. Able to recognise when I am unwell and makes fast referrals to specialist support. GP prescribed new asthma medication to me and then called me to make sure the medication was working and I am OK. Fast appointment system and online system allows me to organise and get repeat medication quickly. Administration is very good. Medical tests are handled well and results given quickly.
Anonymous

Reply from Kingsfield Medical Centre

Thank you for taking the time to leave review. We are happy that you are pleased with the care you have received from the Practice.

The Practice Manager


Provider responded

Good surgery/ difficult to get appointment

November 15, 2018
My GP surgery is very busy but they always treat me with respect. It is difficult to get a routine appointment but if you need an emergency appointment then they will try their best to fit you in and if they can’t, they link you to walk-in partnership with another GP surgery.
Anonymous

Reply from Kingsfield Medical Centre

Dear Patient,
Thank you for taking the time to provide feedback on the Healthwatch Birmingham site.

I understand that sometimes it can be difficult to book a routine appointment, especially when demand is high during the Winter months. I am pleased that you are happy with the care the Practice provides.
Kind regards,
The Practice Manager


Provider responded

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Kingsfield Medical Centre

Contact

0121 444 2054

146 Alcester Road South
Kings Heath
Birmingham
West Midlands
B14 6AA

Location

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