Kingsfield Medical Centre
Feedback Rating
Based on 63 reviews
Reviews (63)
Needed more help
September 18, 2018
I went to see my GP in March 2017 as I had a lot of pain in my stomach. I then found out that I have gallstones & kidney stones and I need an operation. I still haven’t had the operation as I am really afraid of going ahead with it. Through my other experiences in hospitals. I have witnessed that people are not always dealt with dignity, and I want to be reassured that this wasn’t be the case when I have my operation. I have also got a real phobia of the operation – fear of dying. It’s so bad I had to cancel the operation once already. On two other occasions I have had to cancel as I haven’t had anyone to look after my caring responsibilities. I went to see my GP to talk to them about my fear & phobia, but I felt very childish doing so. They just referred me to Mind mental health support, but even that has a really long waiting time. It is not really what I want. I just want to talk to the hospital to get them to reassure me that I will be fine. Right now I am in limbo not knowing what to do, and I am in lot of pain.
unable to book routine appointments
August 8, 2018
Phone call today to myself I was told Dr has asked for you to book in to see him and the next available appointment is 31st August .
Me “ I can’t do that date but I could do 5th or 6th September “
Receptionist “ so sorry i can’t book that far in advanced “
This is an ongoing issue where by patients are unable to book routine planned appointments and are told to phone in the morning to get an urgent appointment if you wish to be seen sooner .
My problem is not urgent I can wait I don’t want to take an urgent slot . I work and have three children I am busy I would lIke to be able to have a bit of planning around my appointments where possible.
Me “ I can’t do that date but I could do 5th or 6th September “
Receptionist “ so sorry i can’t book that far in advanced “
This is an ongoing issue where by patients are unable to book routine planned appointments and are told to phone in the morning to get an urgent appointment if you wish to be seen sooner .
My problem is not urgent I can wait I don’t want to take an urgent slot . I work and have three children I am busy I would lIke to be able to have a bit of planning around my appointments where possible.
Good
July 30, 2018
Kingsfield medical centre is good. Should offer more flexible appointments for working people and families.
Sympathetic Caring and helpful staff
June 5, 2018
When it really matters the staff can go extra mile for you.
Excellent care. Staff are outstanding
January 31, 2018
Can always get an appointment. Staff go beyond to help.
GP rude/abrupt
January 23, 2018
GP rude/abrupt - dismissive of the health issues brought to them - impatient to get rid of me. Ignored my views on health issues. Cleanliness is good, treatment and waiting times are not good, quality of care and staff attitudes are poor.
Excellent
July 12, 2016
Had a smear test. Nurse was excellent.
I had a reasonable experience until a Doctor
March 2, 2016
Doctor at this practice insulted me as a patient with serious disabilities and refused for me to obtain service when I come out of hospital after having major surgery and leaving on my own because the Doctor said I am 46 not 86 and I can manage. This Doctor as only met me the once and did not even notice that I had been very depressed that day I told her that I could have gone home and committed suicide but she did not seem to have any sympathy and I spent most time in the waiting room instead of having a chat with her in her Consultation room where she could have reassured me and spoken to me like a human being because that is her job to have empathy and understanding regarding my situation.
Excellent service.
December 29, 2014
We'll run Practice. Easy to make a routine and urgent appointment. All staff very helpful and seem to enjoy their jobs.
Very Good Service
October 2, 2014
Repeat prescription accessible and easy process.
