Reviews (59)

Excellent care. Staff are outstanding

January 31, 2018
Can always get an appointment. Staff go beyond to help.
Anonymous

Reply from Kingsfield Medical Centre

Thank you so much for your positive comments. It mean a lot to the Team at Kingsfield.


Provider responded

GP rude/abrupt

January 23, 2018
GP rude/abrupt - dismissive of the health issues brought to them - impatient to get rid of me. Ignored my views on health issues. Cleanliness is good, treatment and waiting times are not good, quality of care and staff attitudes are poor.
Anonymous

Reply from Kingsfield Medical Centre

Dear Patient.

I am sorry to hear that you felt that the GP was abrupt and dismissive when you attended the Surgery last week. Our aim at Kingsfield is to provide good quality care for all of our patients. Sometimes,unfortunately, patients do have to wait a while to see the GP, if there are lots of patients attending with complicated illnesses. I would be more than happy to discuss the issues raised if you would like to contact me at the Surgery.
Thank you
The Practice Manager


Provider responded

Excellent

July 12, 2016
Had a smear test. Nurse was excellent.
Anonymous

Reply from Kingsfield Medical Centre

Thank you for your postive comments and feedback. It is much appreciated by the all at Kingsfield.

The Practice Manager


Provider responded

I had a reasonable experience until a Doctor

March 2, 2016
Doctor at this practice insulted me as a patient with serious disabilities and refused for me to obtain service when I come out of hospital after having major surgery and leaving on my own because the Doctor said I am 46 not 86 and I can manage. This Doctor as only met me the once and did not even notice that I had been very depressed that day I told her that I could have gone home and committed suicide but she did not seem to have any sympathy and I spent most time in the waiting room instead of having a chat with her in her Consultation room where she could have reassured me and spoken to me like a human being because that is her job to have empathy and understanding regarding my situation.
Anonymous

Reply from Kingsfield Medical Centre

Dear Patient.
I am sorry to hear that you are not happy with the care you have received from the Practice. I would be more than happy to discuss the issues raised if you would like to contact myself direct.

The Practice Manager


Provider responded

Excellent service.

December 29, 2014
We'll run Practice. Easy to make a routine and urgent appointment. All staff very helpful and seem to enjoy their jobs.
Anonymous

Reply from Kingsfield Medical Centre

Thank you for your positive feedback.
The Practice Manager


Provider responded

Very Good Service

October 2, 2014
Repeat prescription accessible and easy process.
Anonymous

Reply from Kingsfield Medical Centre

Many thanks for your feedback. It means a lot.
The Practice Manager


Provider responded

Exellent patient care

October 1, 2014
Had gall bladder removed. Referred to hospital, MRI scan and operation all done within 3 months.
B Meenan

Reply from Kingsfield Medical Centre

Thank you for taking the time to provide feedback on the services you received from Kingsfield.
The Practice Manager


Provider responded

Good service, access to emergency appointment

March 4, 2014
Good service with the GP practice overall. Always have the opportunity to make same day appointments.
Anonymous

Reply from Kingsfield Medical Centre

Thank you for your feedback. We are pleased that you are happy with the care received from the Practice.

The Practice Manager


Provider responded

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Kingsfield Medical Centre

Contact

0121 444 2054

146 Alcester Road South
Kings Heath
Birmingham
West Midlands
B14 6AA

Location

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