Lordswood House Group Medical Practice
Feedback Rating
Based on 198 reviews
Reviews (198)
Excellent service
April 14, 2021
Excellent service. They really care about providing good healthcare
Mostly excellent
April 14, 2021
Mostly excellent. I am able to order repeat prescriptions and book appointments online without waiting in telephone queues.
Reception staff friendly
April 14, 2021
Good, reception staff friendly. GP knowledgeable do not have to wait too long.
Caring and helpful
April 14, 2021
They are very caring and helpful
Difficult to contact
April 13, 2021
V-consult was hopeless. Near impossible to get through on phone. Absurdly reluctant to see patients even when necessary and both doctor and patient fully vaccinated. Some patients do need to be seen!
Making an appointment is extremely difficult
April 10, 2021
Making an appointment is extremely difficult. 30-40 minute wait on phone is common. No other way of making appointments. On-line suspended. No times given for call backs. Old frail people having to wait outside with minimal shelter. When you do get to see a practitioner care is good.
Good
April 9, 2021
good
Very impressed
April 6, 2021
Very very impressed with the organisation of the Covid vaccination service.
No problems
April 5, 2021
Hardly ever have to use it, but when I do , there are no problems
Receptionists were very helpful
April 2, 2021
Positive. Switch to online wasn't smooth but receptionists were very helpful in explaining & provided information
