Midland Metropolitan University Hospital

I was readmitted after discharge as I wasn't well and the police weren't happy with how I looked and how I had been treated. They gave me Oramorph and the nurse seemed annoyed that I had asked her to put patches on my back for pain too. I then waited for hours and hours to be seen by the homeless team. They gave me a food hamper, booked me a taxi and sorted me some accommodation within the hour. They lost my triage paperwork too. No help from the staff there.

Not well organised and need lots of views to injuries. I don't want 10 people looking at me in excruciating pain and their just bothered about seeing it. My discharge was delayed and it had the wrong name on it. I had to return to get pain medication too. No follow up either.

The hospital A&E was very clean. I waited for over 2 hours before seeing a doctor. The staff were very nice and helpful as I was in a lot of pain.

The appointment was very good and very nice. The letter is very clear from them. I received a reminder by text. the medical staff are excellent. Getting to the place I need to is a bit bewildering The way you have to get to one floor before you go to another. The garden is lovely. It's annoying how you have to get different lifts to certain places. All the corridors look alike and signage could be a lot clearer. The sign for the reception is behind double doors. The care is brilliant though. You cannot fault the care.

Everyone has helped me. The pre arranged appointment has been good. They keep to their appointment too and the staff are very very nice. They did a scan and checked baby for me today.

I was assessed at AMU straight away and put in a cubicle. They decided I needed a bed and kept me there for one night until a bed on C3 became available. I was treated really well there.

C3 did what they could. Really good. It's been brilliant. I have been in 4 times over the last few months for reoccurring infections due to COPD. They do all they can but can't stop the infections coming back. the follow up and aftercare is also very good.

Antenatal was quite good. It was confusing at first having to use the lift to the fifth floor and find the lift to get to the department. It's got easier over time though. The staff are very good here.

All was good at maternity, staff were very good. I ended up staying a day. Everything has been good.

Reception are polite and helpful. Very clean. My sister was in here for 2 weeks and was very happy here. The nurses are interested and helpful.