Midland Metropolitan University Hospital
Feedback Rating
Based on 152 reviews
Reviews (152)
Very poor service A&E
Emergency department (including A&E)
December 6, 2025
Waiting times shown on the screens for accident & emergency are misleading. They are only showing the triage times are not actual wait times for treatment. We waited nearly 2 hours for a blood test only to be told to come back to see a surgeon when patient’s names are called out there was no use of tannoy system so people could not hear what we shouted and normally took more than one person to do this. Come on this is the hospital to replace Sandwell Hospital and City Hospital. Very poor poor.
Didn't take my condition seriously
December 3, 2025
Admitted with severe pain and I was told I was meant to be going to rheumatology who dismissed the referral because it was fibromyalgia and they didn't take that condition seriously enough.
It's frustrating
Inpatient care/General inpatients
November 25, 2025
Been here since last Friday. Communication could be better between the departments. There has been a lot of contradictions. What one says should happen another says differently. It's frustrating.
Sent to the wrong place
November 25, 2025
We waited at the GP department there for 2 hours, they told us we had gone to the wrong place. We ended up at A&E.
Excellent care was given to us
Emergency department (including A&E)
November 25, 2025
Good at A&E for him. Good with him. They changed the date to the same day to do surgery. Excellent care was given to us.
Trying to get hold of someone can be annoying
General outpatients and hospital-based consults
November 25, 2025
Referred from the pregnancy unit and been using them for the last two weeks. Trying to get hold of someone can be annoying.
Quite a wait
Emergency department (including A&E)
November 25, 2025
The waiting times have been a bit long. I walked in at 8:30am and wasn't scanned until 11:30am. The nurses were attentive and kept checking on me.
A 3 hour wait for the process
General outpatients and hospital-based consults
November 25, 2025
I was at x-ray for radioactive dye put into my bloodstream to have a brain scan. We had a 3 hour wait. It wasn't well signposted to the carpark. Not enough disabled parking. Volunteers are good and the restaurant too. Good value for money.
Mom is being treated very well
Inpatient care/General inpatients
November 25, 2025
Mom is in here as her left leg isn't working. Think it's something to do with her spinal cord. She is being treated very well.
Sent home
Maternity care
November 25, 2025
Came into maternity at 3am, they checked my wife and said she wasn't ready to give birth and they only gave 1 paracetamol and was sent home. Arrived at 5am home and then wife was in a lot of pain so came back. She slept in the waiting room and so they said to go home. We arrived home at 8:30am and at 9:30am my wife had the baby at home.
