Midland Metropolitan University Hospital

Bad experience again, nurse and Dr at hospital bully mum and not helpful, bad rude doctors and nurses at the hospital. I have said the hospital are not helpful, they are not listening to us and not caring for mum. They hide things from us and do not tell us anything. And the Dr at the hospital are not listening to us, bad, rude nurses, Drs and manager in charge unit hospital. They are not providing good care to mum at the hospital, that's why we discharged her due to the bad experience. The doctors and nurses are bullies and troublemaker. I want them staff removed and for them to apologise to my mum. Do not let these people do this anymore.

They ignored the fact I cannot be sat upright or standing for more than 5-10 mins without excruciating pain and said
“We are busy it’s sitting in the waiting room for hours or nothing…" I explained I can only lay down but really need to be seen as it’s painful but they just said no we don’t have the bed we are busy. I explained I am registered as disabled they can check they didn’t care and refused to make any arrangements at all

I had a hysterectomy via keyhole surgery. The service was excellent and top tier. I was so impressed with the care and support received throughout my stay. The staff was committed to give attention and love to me. I had my own room with ensuite to recuperate. This was BETTER than private care.

I went to the hospital at 3:30pm with high blood pressure, heartbeat and dizziness. I was assessed at 9pm. They arranged bloods to be taken. At 4am they told me only one doctor was on duty but was on a break. In the end I left the hospital as I had three children at home under 10. They said they would send the results to the GP.

You wait a long time in A&E and triage takes 5 hours. They need to listen to patients more carefully.

All staff most helpful in all parts of the hospital

I had a 5 month wait for a Coronary angiogram and echo. It was a long wait and worry.

It was really really good at the children's A&E department. No long waits, we were in and out within an hour. I was really impressed with the cleanliness of the hospital. He had his head glued.

We took my son to the paediatrics A&E last week as he had an accident at college. It was just a sprain no fracture. He had an x-ray and everything and was in and out within 2 hours. They were brilliant.

I was taken to A&E and they looked after me well.