Midland Metropolitan University Hospital

I was recently at A&E. The waiting time was actually short. I was surprised as usually A&E wait times are long and can take hours.

I was in the A&E waiting room for hours and then only seen for five minutes.

This is a good hospital. It is a nice new building.

The palliative nurses were so kind and supportive. They provided a lot of support.

I had a really good experience with cancer services. They nursed me through very quickly. I was grieving for my husband and I had support from the consultant. Within 2 weeks of being diagnosed I was having an operation.

Maternity ward has been okay. There needs to be clearer information and communication on things like induction and there should be consistency. Also the wards are confusing you don't always know where to go. Maternity is the purple path and then it's yellow for labour wards. I am told to go to one place and then end up at another. No signage for triage and then told to go to floor three and got to the wrong place. The labour part was otherwise very caring and midwives are so supportive which goes a long way.

Sometimes some nurses on the stroke ward do not allow us to stay with him during the night time and because there is a language barrier the nurses don't cooperate with my father in law. The service is okay and they're helpful. The nurses are doing their best but we want someone to stay with him.

A long wait at A&E but they took good care of me. Very good.

I've had four appointments cancelled under cardiology, they change the date and then cancel it. Not sure when we will be seen. There are no reasons given for the cancellations.

The lifts are terrible. They broke down. No one cares at all, no one helps. It's terrible there.