Reviews (51)

Lack of compassion and empathy

Emergency department (including A&E)
January 26, 2025
None of the doctors or nurses have any compassion or empathy nothings recording nobody knows nothing nobody helps they ask you what you want them to do they need extra training as they have no idea about treatments they have no manners it's disgusting down there you don't feel safe
Tanya Burrell

Not enough staff and things working

January 21, 2025
It's £5.90 for 24 hours parking here or only £20 for the week, so its cheaper than the QE. Why so different. Its new but there are a lot of things not working here, the lifts aren't working and there are lots of issues. The staff are not organised and don't know what their doing. The rooms are nice but there aren't enough staff, they work hard but they are all under pressure, it's a hard job.
Anonymous

They were good

Gastroenterology: digestive intestinal and bowel services
January 21, 2025
They were good when I was here in December. They explained everything to me and it didn't take long.
Anonymous

First time ever

Emergency department (including A&E)
January 15, 2025
I was seen around 5 times before I actually saw the doctor
But that took a whole 11 hours and a bit from 7pm till 7am ish
But then didn't give me anything for my pain, I'd have happily paid but nah he just suggest he only had paracetamol so I just took the ones they gave me which was 2 tablets they asked if I can stay and do a brain scan also but no I would not be willing to wait another 11 hours
Anonymous

Terrible

Emergency department (including A&E)
January 13, 2025
I went in at 6pm on Tuesday and got out at 9:30 am Wednesday morning. It's a disaster, I was left for a while. The system is bad man. They are so badly run, it's terrible.
Anonymous

I changed hospital

Maternity care
January 6, 2025
I wasn't happy with the staff. They weren't helpful. They were rude so I moved to a different maternity hospital.
Anonymous

Need more staff

Emergency department (including A&E)
November 25, 2024
My husband went there a few days ago and it was jam packed. He waited 6 hours to see a nurse. No planning at all. They need more staff.
Anonymous

Not enough staff

Emergency department (including A&E)
November 25, 2024
A&E was flooded with people. There wasn't enough staff. I had a 7 hour wait.
Anonymous

Poor care and treatment

November 25, 2024
Very poor care and treatment provided. Nobody knows what is going on.
Anonymous

Fantastic

November 13, 2024
We went to the children's A&E and then admitted. They were fantastic.
Anonymous

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Midland Metropolitan University Hospital

Contact

0121 507 4151

Grove Lane
Smethwick
B66 2QT

Location

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