Reviews (357)

Deeply appreciative for NDH care

April 29, 2024
I am deeply appreciative of the personalised care provided by the care staff, who consistently go above and beyond to ensure that my needs are met with dignity, respect and kindness.
Robert

Reply from NDH Care Ltd

Dear Robert,

Thank you for sharing your feedback with us. We are deeply touched by your words and grateful for the opportunity to provide you with personalized care.

Ensuring that your needs are met with dignity, respect, and kindness is our top priority, and we are delighted to hear that our care staff have consistently gone above and beyond in this regard. Your well-being and comfort are of the utmost importance to us, and we are committed to continuing to provide you with the highest level of care.

If there is anything more we can do to support you or if you have any additional feedback, please do not hesitate to reach out. Thank you once again for entrusting us with your care.

Warm regards,
Hardik Patel
NDH CARE LTD
Email: h.patel@ndhcare.co.uk
Phone: 01214480568


Provider responded

I recommend their care services

April 29, 2024
I would like to express my sincere appreciation for the outstanding care and support provided. From their responsive and attentive office staff to the compassionate and skilled carers. The care provided has exceeded my expectations, ensuring my comfort, well being and dignity at all times. I wholeheartedly recommend their care services to anyone in need of quality care.
Phillip Murtagh

Reply from NDH Care Ltd

Dear Phillip

Thank you very much for your heartfelt feedback. We are truly touched by your words and are incredibly grateful for the opportunity to provide care and support to you.

It is heartening to hear that our office staff's responsiveness and attentiveness, combined with the compassion and skill of our carers, have contributed to an experience that exceeded your expectations. Ensuring your comfort, well-being, and dignity at all times is our utmost priority, and we are thrilled to know that we have achieved this for you.

Your recommendation means a great deal to us, as it reflects the trust and confidence you have in our care services. We are dedicated to maintaining this level of excellence and continuing to provide quality care to those in need.

If there is anything more we can do for you or if you have any further feedback, please do not hesitate to reach out. Thank you once again for your kind words and recommendation.

Warm regards,
Hardik Patel
NDH CARE LTD
Email: h.patel@ndhcare.co.uk
Phone: 01214480568


Provider responded

Outstanding service

April 29, 2024
I am receiving good care from NDH care at the moment. All of the care staff effectively communicate with me and involve me in decisions regarding my care. They demonstrate a strong commitment to client satisfaction and well being. Overall, the services are so good and outstanding.
James

Reply from NDH Care Ltd

Dear James,

Thank you for your thoughtful feedback. We are very pleased to hear that you are receiving good care from NDH Care and that our staff effectively communicate with you, involving you in decisions regarding your care.

Our commitment to client satisfaction and well-being is at the heart of everything we do, and it is rewarding to know that this is reflected in the services you are experiencing. Your recognition of our efforts is greatly appreciated and will be shared with our team.

We are committed to continuing to provide outstanding care and ensuring that your needs and preferences are always prioritized. Should you have any further feedback or require additional assistance, please feel free to reach out.

Warm regards,
Hardik Patel
NDH CARE LTD
Email: h.patel@ndhcare.co.uk
Phone: 01214480568


Provider responded

Care staff uphold my dignity

April 29, 2024
I am consistently impressed by the professionalism and kindness demonstrated by the care staff. The care staff consistently uphold my dignity and respect my preferences.
Mohammed Irshad

Reply from NDH Care Ltd

Dear Mohammed Irshad,

Thank you for taking the time to share your feedback. We are delighted to hear that you are consistently impressed by the professionalism and kindness demonstrated by our care staff.

At NDH Care, upholding the dignity and respecting the preferences of our citizens are core values that we hold dear. It is heartening to know that our team has been able to meet your expectations and provide you with the care you deserve.

Your kind words are a wonderful affirmation of our efforts, and they will be shared with our entire team. We remain committed to maintaining these high standards and ensuring that your needs are always met with respect and compassion.

If you have any further comments or require additional assistance, please do not hesitate to reach out.

Warm regards,
Hardik Patel
NDH CARE LTD
Email: h.patel@ndhcare.co.uk
Phone: 01214480568


Provider responded

Improved my quality of life

April 29, 2024
I am continually impressed by the dedication and expertise of the care staff from NDH care, that has greatly improved my quality of life and well being.
Kenneth

Reply from NDH Care Ltd

Dear Kenneth,

Thank you for sharing your wonderful feedback. We are thrilled to hear that the dedication and expertise of our care staff at NDH Care have greatly improved your quality of life and well-being.

It is our mission to provide the highest level of care and support, and knowing that our efforts have made such a positive impact on your life is truly gratifying. Your kind words are a testament to the hard work and commitment of our entire team.

We will continue to strive for excellence in all that we do and ensure that every citizen receives the best possible care. If you have any further comments or need additional assistance, please do not hesitate to reach out.

Warm regards,
Hardik Patel
NDH CARE LTD
Email: h.patel@ndhcare.co.uk
Phone: 01214480568


Provider responded

Thankful for their dedication

April 29, 2024
I can't express enough gratitude for the wonderful care provided by NDH care. They aren't just professional they are like family. I can't thank the carer enough for their support and dedication.
Jean Harrison

Reply from NDH Care Ltd

Dear Mrs Harrison,

Thank you so much for your feedback. We are truly honoured to hear that the care provided by NDH Care has had such a positive impact on you. Your comparison of our carers to family is the highest compliment we could receive.

Our team strives to offer not just professional care, but also genuine warmth and support, so it is incredibly rewarding to know that this dedication is felt and appreciated. Your words will be shared with the entire team, especially the carer who supported you, to remind them of the significant difference they make every day.

We remain committed to providing compassionate and exceptional care, and we are grateful for your recognition and gratitude. If there is anything more we can do for you, please do not hesitate to reach out.

Warm regards,
Hardik Patel
NDH CARE LTD
Email: h.patel@ndhcare.co.uk
Phone: 01214480568


Provider responded

Warm, empathetic and professional

April 29, 2024
I am grateful for the exceptional care provided by the carer from NDH care. They approach their work with warmth, empathy and professionalism.
Anonymous

Reply from NDH Care Ltd

Thank you for sharing your heartfelt feedback regarding the care you received from NDH Care. We are delighted to hear that our carer approached their work with warmth, empathy, and professionalism, and that you found their care to be exceptional.

Your kind words are a testament to the dedication and hard work of our team, who strive to provide the best possible care to all our citizens. Knowing that our efforts have made a positive impact on your experience is incredibly rewarding.

We are committed to maintaining these high standards and continuing to serve with compassion and excellence. If you have any further comments or suggestions, please feel free to reach out to us.

Warm regards,
Hardik Patel
NDH CARE LTD
Email: h.patel@ndhcare.co.uk
Phone: 01214480568


Provider responded

Thankful for their dedication and compassion

April 29, 2024
NDH cares commitment to excellence and continuous improvement is reflected in the high quality of care they provide, and I am thankful for the dedication and compassion shown by their care staff.
Anonymous

Reply from NDH Care Ltd

Thank you for taking the time to share your positive feedback regarding the care provided by NDH Cares. We are thrilled to hear that our commitment to excellence and continuous improvement is evident in the high quality of care you have experienced.

Your recognition of our staff's dedication and compassion is deeply appreciated. Our team works tirelessly to ensure that every citizen receives the best possible care under our care service, and your kind words serve as a wonderful affirmation of their efforts.

We are committed to maintaining and enhancing our standards to continue meeting and exceeding your expectations. Should you have any additional feedback or suggestions, please do not hesitate to reach out.

Warm regards,
Hardik Patel
NDH CARE LTD
Email: h.patel@ndhcare.co.uk
Phone: 01214480568


Provider responded

Exceptional Care: The Heartfelt Support

March 14, 2024
Carers have been amazing in taking care of me. They're really good at what they do and always ready to help and encourage me. They're great at talking to me, making it easy for me to tell them what I need. They're friendly and make me feel like I'm at home.
Couple of time, they even arranged for a barber to come and cut my hair. It was so nice of them and made me feel really good. They pay a lot of attention to keeping things clean and tidy too. They work hard to make sure everything is neat and tidy, which makes my home feel comfortable and clean. Carers are like a supportive family to me. They're always there for me, talk to me, and make sure everything is taken care of. I'm really thankful for all they do for me.
Mohammed Islam

Reply from NDH Care Ltd

Dear Mr. Mohammed Islam,

Thank you so much for taking the time to share your feedback with us. We are incredibly grateful for your kind words and are delighted to hear about your positive experience with our carers.

At NDH CARE, we strive to provide compassionate and high-quality care to all our clients, and we are thrilled to hear that our carers have been able to support you so effectively. Your recognition of their dedication, professionalism, and willingness to go above and beyond means a lot to us, and we will be sure to pass along your appreciation to the entire team.

It's heartwarming to hear that our carers have made you feel comfortable, supported, and at home. Providing a safe and welcoming environment is a top priority for us, and we are glad that our efforts to maintain cleanliness and tidiness have contributed to your sense of well-being.

We are also pleased to hear that our carers have been proactive in arranging additional services, such as arranging for a barber to visit you. Your satisfaction and happiness are our ultimate goals, and we will continue to do everything we can to meet your needs and exceed your expectations.

Once again, thank you for entrusting us with your care, Mohammed. We value your feedback immensely, and we look forward to continuing to support you in any way we can. Please do not hesitate to reach out if you have any further questions or if there is anything else we can assist you with.

Warm regards,
Hardik Patel
NDH CARE LTD
Email: h.patel@ndhcare.co.uk
Phone: 01214480568


Provider responded

The carers do a poxy ten min job each time

March 13, 2024
Very bad experience my family had to tell carers what to do especially one she is very arrogant and not caring at all
Anonymous

Reply from NDH Care Ltd

Dear Anonymous Contributor,

Thank you for sharing your feedback regarding our care service. We take all feedback seriously and are deeply concerned to learn about your negative experience. It is our utmost priority to provide compassionate and respectful care to all our clients, and we regret that this was not reflected in your family's experience.

We apologize for any instances where our carers did not meet your expectations or demonstrated behavior that was perceived as arrogant and uncaring. We are committed to addressing these concerns promptly and ensuring that such incidents are not repeated in the future.

We would appreciate the opportunity to discuss your feedback further and gather more details about the specific incidents you have mentioned. Your insights are invaluable in helping us identify areas for improvement and uphold the highest standards of care.

Please feel free to reach out to us directly to schedule a conversation so we can get information about particular staff. Your feedback is essential in helping us continuously improve our services.

You can contact me directly by email, Hardik Patel (h.patel@ndhcare.co.uk) or call me on (0121 448 0568)

Thank you for taking the time to share your concerns with us. We sincerely apologize for any distress or inconvenience caused and assure you that we are taking steps to address the issues raised.

Warm regards,
Hardik Patel
Manager
NDH CARE


Provider responded

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NDH Care Ltd

Contact

0121 448 0568

Suite 06, Elite House,
70 Warwick Street,
Birmingham
UK
B12 0NL

Location

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