Reviews (359)

They looked after my Dad so well.

May 17, 2024
Carers from NDH looked after my dad for a number of years until his death in October last year. He developed a lovely bond with his carers. My dad wasn't the easiest of the fold, but they brought out the best in him and took their role of advocating for him seriously. As a family, we are deeply grateful for the kind and compassionate care he received.
Anonymous

Reply from NDH Care Ltd

Thank you for sharing your experience with us. We are deeply sorry for your loss and extend our heartfelt condolences to you and your family.

It warms our hearts to hear that the carers from NDH formed a special bond with your dad during the years they looked after him. We understand that every individual is unique, and we are grateful for the opportunity to have brought out the best in him and provided compassionate care.

Advocating for our citizens and ensuring their well-being is a responsibility we take very seriously, and we are honoured to have been entrusted with your dad's care. Your words of appreciation mean a great deal to us, and we are humbled by the opportunity to have made a positive difference in his life.

If there is anything we can do to support you and your family during this difficult time, please do not hesitate to reach out. Our thoughts are with you.

Warm regards,
Hardik Patel
NDH CARE LTD
Email: h.patel@ndhcare.co.uk
Phone: 01214480568


Provider responded

Excellent service

April 29, 2024
This company provides a care package for my mom who is immobile and has dementia. The service is excellent. The carers are usually very punctual, are always pleasant and are keen to assist in anyway possible.
Anonymous

Reply from NDH Care Ltd

Thank you for taking the time to share your experience with us. We truly appreciate your feedback and are pleased to hear that you are satisfied with the care provided for your mom.

It is our priority to ensure that our services meet the needs of both our citizens and their families, and we are glad to know that the care provided to your mom has been excellent. Punctuality, pleasant demeanour, and a willingness to assist are qualities we strive for in our carers, and we are delighted that they have made a positive impression on you.

Your mom's well-being is important to us, and we are committed to maintaining the high standard of care that you have come to expect from us. If there is anything more we can do to support you and your mom, please do not hesitate to let us know.

Thank you once again for choosing us to provide care for your mom.

Warm regards,
Hardik Patel
NDH CARE LTD
Email: h.patel@ndhcare.co.uk
Phone: 01214480568


Provider responded

Deeply appreciative for NDH care

April 29, 2024
I am deeply appreciative of the personalised care provided by the care staff, who consistently go above and beyond to ensure that my needs are met with dignity, respect and kindness.
Robert

Reply from NDH Care Ltd

Dear Robert,

Thank you for sharing your feedback with us. We are deeply touched by your words and grateful for the opportunity to provide you with personalized care.

Ensuring that your needs are met with dignity, respect, and kindness is our top priority, and we are delighted to hear that our care staff have consistently gone above and beyond in this regard. Your well-being and comfort are of the utmost importance to us, and we are committed to continuing to provide you with the highest level of care.

If there is anything more we can do to support you or if you have any additional feedback, please do not hesitate to reach out. Thank you once again for entrusting us with your care.

Warm regards,
Hardik Patel
NDH CARE LTD
Email: h.patel@ndhcare.co.uk
Phone: 01214480568


Provider responded

I recommend their care services

April 29, 2024
I would like to express my sincere appreciation for the outstanding care and support provided. From their responsive and attentive office staff to the compassionate and skilled carers. The care provided has exceeded my expectations, ensuring my comfort, well being and dignity at all times. I wholeheartedly recommend their care services to anyone in need of quality care.
Phillip Murtagh

Reply from NDH Care Ltd

Dear Phillip

Thank you very much for your heartfelt feedback. We are truly touched by your words and are incredibly grateful for the opportunity to provide care and support to you.

It is heartening to hear that our office staff's responsiveness and attentiveness, combined with the compassion and skill of our carers, have contributed to an experience that exceeded your expectations. Ensuring your comfort, well-being, and dignity at all times is our utmost priority, and we are thrilled to know that we have achieved this for you.

Your recommendation means a great deal to us, as it reflects the trust and confidence you have in our care services. We are dedicated to maintaining this level of excellence and continuing to provide quality care to those in need.

If there is anything more we can do for you or if you have any further feedback, please do not hesitate to reach out. Thank you once again for your kind words and recommendation.

Warm regards,
Hardik Patel
NDH CARE LTD
Email: h.patel@ndhcare.co.uk
Phone: 01214480568


Provider responded

Outstanding service

April 29, 2024
I am receiving good care from NDH care at the moment. All of the care staff effectively communicate with me and involve me in decisions regarding my care. They demonstrate a strong commitment to client satisfaction and well being. Overall, the services are so good and outstanding.
James

Reply from NDH Care Ltd

Dear James,

Thank you for your thoughtful feedback. We are very pleased to hear that you are receiving good care from NDH Care and that our staff effectively communicate with you, involving you in decisions regarding your care.

Our commitment to client satisfaction and well-being is at the heart of everything we do, and it is rewarding to know that this is reflected in the services you are experiencing. Your recognition of our efforts is greatly appreciated and will be shared with our team.

We are committed to continuing to provide outstanding care and ensuring that your needs and preferences are always prioritized. Should you have any further feedback or require additional assistance, please feel free to reach out.

Warm regards,
Hardik Patel
NDH CARE LTD
Email: h.patel@ndhcare.co.uk
Phone: 01214480568


Provider responded

Care staff uphold my dignity

April 29, 2024
I am consistently impressed by the professionalism and kindness demonstrated by the care staff. The care staff consistently uphold my dignity and respect my preferences.
Mohammed Irshad

Reply from NDH Care Ltd

Dear Mohammed Irshad,

Thank you for taking the time to share your feedback. We are delighted to hear that you are consistently impressed by the professionalism and kindness demonstrated by our care staff.

At NDH Care, upholding the dignity and respecting the preferences of our citizens are core values that we hold dear. It is heartening to know that our team has been able to meet your expectations and provide you with the care you deserve.

Your kind words are a wonderful affirmation of our efforts, and they will be shared with our entire team. We remain committed to maintaining these high standards and ensuring that your needs are always met with respect and compassion.

If you have any further comments or require additional assistance, please do not hesitate to reach out.

Warm regards,
Hardik Patel
NDH CARE LTD
Email: h.patel@ndhcare.co.uk
Phone: 01214480568


Provider responded

Improved my quality of life

April 29, 2024
I am continually impressed by the dedication and expertise of the care staff from NDH care, that has greatly improved my quality of life and well being.
Kenneth

Reply from NDH Care Ltd

Dear Kenneth,

Thank you for sharing your wonderful feedback. We are thrilled to hear that the dedication and expertise of our care staff at NDH Care have greatly improved your quality of life and well-being.

It is our mission to provide the highest level of care and support, and knowing that our efforts have made such a positive impact on your life is truly gratifying. Your kind words are a testament to the hard work and commitment of our entire team.

We will continue to strive for excellence in all that we do and ensure that every citizen receives the best possible care. If you have any further comments or need additional assistance, please do not hesitate to reach out.

Warm regards,
Hardik Patel
NDH CARE LTD
Email: h.patel@ndhcare.co.uk
Phone: 01214480568


Provider responded

Thankful for their dedication

April 29, 2024
I can't express enough gratitude for the wonderful care provided by NDH care. They aren't just professional they are like family. I can't thank the carer enough for their support and dedication.
Jean Harrison

Reply from NDH Care Ltd

Dear Mrs Harrison,

Thank you so much for your feedback. We are truly honoured to hear that the care provided by NDH Care has had such a positive impact on you. Your comparison of our carers to family is the highest compliment we could receive.

Our team strives to offer not just professional care, but also genuine warmth and support, so it is incredibly rewarding to know that this dedication is felt and appreciated. Your words will be shared with the entire team, especially the carer who supported you, to remind them of the significant difference they make every day.

We remain committed to providing compassionate and exceptional care, and we are grateful for your recognition and gratitude. If there is anything more we can do for you, please do not hesitate to reach out.

Warm regards,
Hardik Patel
NDH CARE LTD
Email: h.patel@ndhcare.co.uk
Phone: 01214480568


Provider responded

Warm, empathetic and professional

April 29, 2024
I am grateful for the exceptional care provided by the carer from NDH care. They approach their work with warmth, empathy and professionalism.
Anonymous

Reply from NDH Care Ltd

Thank you for sharing your heartfelt feedback regarding the care you received from NDH Care. We are delighted to hear that our carer approached their work with warmth, empathy, and professionalism, and that you found their care to be exceptional.

Your kind words are a testament to the dedication and hard work of our team, who strive to provide the best possible care to all our citizens. Knowing that our efforts have made a positive impact on your experience is incredibly rewarding.

We are committed to maintaining these high standards and continuing to serve with compassion and excellence. If you have any further comments or suggestions, please feel free to reach out to us.

Warm regards,
Hardik Patel
NDH CARE LTD
Email: h.patel@ndhcare.co.uk
Phone: 01214480568


Provider responded

Thankful for their dedication and compassion

April 29, 2024
NDH cares commitment to excellence and continuous improvement is reflected in the high quality of care they provide, and I am thankful for the dedication and compassion shown by their care staff.
Anonymous

Reply from NDH Care Ltd

Thank you for taking the time to share your positive feedback regarding the care provided by NDH Cares. We are thrilled to hear that our commitment to excellence and continuous improvement is evident in the high quality of care you have experienced.

Your recognition of our staff's dedication and compassion is deeply appreciated. Our team works tirelessly to ensure that every citizen receives the best possible care under our care service, and your kind words serve as a wonderful affirmation of their efforts.

We are committed to maintaining and enhancing our standards to continue meeting and exceeding your expectations. Should you have any additional feedback or suggestions, please do not hesitate to reach out.

Warm regards,
Hardik Patel
NDH CARE LTD
Email: h.patel@ndhcare.co.uk
Phone: 01214480568


Provider responded

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NDH Care Ltd

Contact

0121 448 0568

Suite 06, Elite House,
70 Warwick Street,
Birmingham
UK
B12 0NL

Location

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