Reviews (372)

Happy with the service

November 26, 2024
Were happy with the service during 2024. We are very satisfied with the carers we have. They are supportive and have often been more than generous during difficult phases and times of crisis. Whenever I have to contact the office (including out of hours) I have always received prompt attention or if necessary had a representative call me back in due course.
Anonymous

Reply from NDH Care Ltd

Thank you so much for sharing your kind feedback. We are delighted to hear that you’ve been happy with our service throughout 2024 and that our carers have been supportive, especially during challenging times.

We are incredibly proud of our team and their dedication to providing compassionate and reliable care. It is wonderful to know that their efforts have made a positive difference for you and your family.

We also appreciate your recognition of our office staff and the prompt attention you’ve received, including during out-of-hours calls. Your satisfaction and trust mean a great deal to us.

Thank you again for your support and kind words. Please do not hesitate to reach out if there’s anything further we can assist with.

Kind regards,
Anilkumar Gajera
Director
NDH Care Ltd


Provider responded

Prefer the same carers

November 26, 2024
Most of the time it's the same carers at lunch and evening. They are helpful and caring. The last two weeks however I have had new carers each time and that does not help as I have to explain everything so I would prefer the same carers except in emergencies to make it more conducive to my care.
B Singh

Reply from NDH Care Ltd

Thank you for sharing your feedback with us. We’re pleased to hear that you’ve found our carers to be helpful and caring, and we truly value your recognition of their efforts.

We understand the importance of consistency in care and how having familiar carers can make a significant difference in your comfort and overall experience. We apologize for the recent changes you’ve experienced and for any inconvenience this has caused.

Your preference for regular carers, except in emergencies, is noted, and we will do our best to accommodate this moving forward. Our goal is to ensure your care remains seamless and conducive to your needs.

If there’s anything further you’d like to discuss, please don’t hesitate to reach out to us. Thank you for bringing this to our attention, and we appreciate your understanding as we work to improve.

Kind regards,
Anilkumar Gajera
Director
NDH Care Ltd


Provider responded

Nice chat

November 26, 2024
I had a nice chat. Helpful suggestions.
A McKenzie

As good as gold

November 6, 2024
All carers are excellent. I am happy with all the excellent carers. No concerns, they are all good as gold. Always nice and polite.
Anonymous

Reply from NDH Care Ltd

Thank you so much for your wonderful feedback. We are thrilled to hear that you are happy with all our carers and that you find them to be excellent, polite, and kind.

Your kind words mean a great deal to us and will be shared with the team to let them know how much their dedication is appreciated. Ensuring your satisfaction and providing the highest standard of care is always our priority.

If there’s ever anything you need or wish to discuss, please don’t hesitate to reach out to us. Thank you again for your support and trust in our team.

Kind regards,
Anilkumar Gajera
Director
NDH Care Ltd


Provider responded

Very good

November 6, 2024
Very good
Anonymous

Happy with the carers

June 11, 2024
I am happy with the carers. Everything is alright.
Anonymous

Excellent service

June 11, 2024
Excellent service provided by sympathetic team of carers. Understanding of care needs too.
Anonymous

Reply from NDH Care Ltd

Dear Sir/Madam,

Thank you very much for taking the time to provide your feedback regarding NDH Care Ltd. We are happy to see that you have had a positive experience with our service. Your input is incredibly valuable to us, as it helps us to continually improve and ensure we are providing high-quality care to all of our citizens.

Thank you once again for your valuable feedback.

Kind Regards,
Anilkumar Gajera
Director
NDH Care Ltd


Provider responded

Highly recommend the service

June 11, 2024
We are very happy with the care given to our mother. The carers are very kind and patient. Most importantly she is very happy and feels cared for. We are very impressed by the service. I highly recommend their services.
Anonymous

Excellent assessment of needs & perfect care

June 11, 2024
Excellent assessment of needs and perfect care.
Anonymous

Reply from NDH Care Ltd

Dear Sir/Madam,

Thank you very much for taking the time to provide your feedback regarding NDH Care Ltd. We are happy to see that you have had a positive experience with our service. Your input is incredibly valuable to us, as it helps us to continually improve and ensure we are providing high-quality care to all of our citizens.

Thank you once again for your valuable feedback.

Kind Regards,
Anilkumar Gajera
Director
NDH Care Ltd


Provider responded

Can't recommend them enough

June 11, 2024
It couldn't be a better service. All carers are good and I can't recommend this company enough.
Anonymous

Reply from NDH Care Ltd

Dear Sir/Madam,

Thank you very much for taking the time to provide your feedback regarding NDH Care Ltd. We are happy to see that you have had a positive experience with our service. Your input is incredibly valuable to us, as it helps us to continually improve and ensure we are providing high-quality care to all of our citizens.

Thank you once again for your valuable feedback.

Kind Regards,
Anilkumar Gajera
Director
NDH Care Ltd


Provider responded

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NDH Care Ltd

Contact

0121 448 0568

Suite 06, Elite House,
70 Warwick Street,
Birmingham
UK
B12 0NL

Location

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