NDH Care Ltd

Everything about the carers is good.

The carers are very pleasant, efficient and very caring

The care is good and everything is fine.

NDH carers are really great and friendly. Because of them, my father feels less stressed. They've been very supportive and some of them are like family to my dad. Thanks to these carers, my dad is improving, and now he can take care of himself in various ways. I'm very grateful to them.

We receive different carers weekly, so we can't get used to them. On a Sunday we always need to chase the night carers as they don't turn up blaming it on scheduling. Also carers turn up and say what do I do? I'm having to teach the carers how to do their job, which should be a given.

They are doing a good job.

I am very happy with the care staff and I am satisfied with the service provided. The care staff help me with whatever I ask them to and they communicate very well with me. The carers are always smiling and happy to help. I have no concerns.

Friendly and considerate who work to the best of their abilities. Very helpful in terms of personal care (showering etc). Very satisfied with the care that is being provided.

The care my mom is receiving from the carer is very good. They talk to her and tell her what's happening. they are kind and caring to her which is what we want. She can be a little difficult at times due to pain but they are patient with her and work through it.

NDH care has a challenging task dealing and caring for my mother who has dementia. Her moods fluctuate on a regular basis so the carers have to be mindful of this and adapt their approach to mom's care needs regularly. The carers who visit her more regularly apply this better than the ones who don't. Therefore sending the same carers is one area to look at. All of the carers are polite and friendly and show mom a healthy level of respect. Some are more attuned and so that make her feel comfortable which is key to dealing with mom. In summary regular and consistent carers will allow mom to become familiar with that person and allow them to do their jobs more easily.