NDH Care Ltd
Feedback Rating
Based on 401 reviews
Reviews (401)
Polite, friendly and respectful
March 11, 2025
I feel safe with my carer. I am very pleased and happy. Very good behaviour and always being polite, friendly and respectful.
Very happy overall
March 11, 2025
Very happy with the overall care. A few minor issues that were resolved quickly. The carers are extremely friendly and helpful.
Caring staff
March 11, 2025
I find the care received from the carers who attend very efficient and caring.
Happy with the care
January 13, 2025
We are happy with NDH care. My father normally tells them what is to be done. Only problem is when they are running late sometimes, we are not informed. I have to call and ask. Overall they are good.
This care company is a load of rubbish
November 29, 2024
They never listen to their clients, their needs, wishes and care about their routine. Once they get you settled and used to a carer they take them away and put on new, young and inexperienced carers. They don't care how it affects the user as long as they getting paid. Don't get me wrong some of the established carers are brilliant and are used by the company as a front to settle and establish clients but again removed once they got you. We've had numerous ongoing issues with them from the beginning which has been over a year and a half now and I can honestly say things have never got better only worse. When you really need them to pull through they still mess everything up even with verbal and written instruction all over the house. Even social services have intervened and had firm words about their unacceptable behaviour but the company is not bothered and is continuing their disgusting usual habits.
Every aspect of this company is poor and I would definitely not recommend this company to anyone with vulnerable family members.
I feel sorry for those vulnerable people who are with this company and have no one to voice their concerns for them as goodness only knows how they are treated. We are with our family member and are dealing with so much rubbish from this company.
Every aspect of this company is poor and I would definitely not recommend this company to anyone with vulnerable family members.
I feel sorry for those vulnerable people who are with this company and have no one to voice their concerns for them as goodness only knows how they are treated. We are with our family member and are dealing with so much rubbish from this company.
Accommodates my needs
November 26, 2024
For the most part, I have excellent carers. The office mostly accommodates my needs.
Very good
November 26, 2024
Very good service. Consistency from the carers and time given. They are always polite, nice and calm.
Considerate carers
November 26, 2024
The carers are very friendly and considerate. They use safe practices to ensure safety especially when transferring from bedroom to lounge.
Friendly and helpful
November 26, 2024
Carers are friendly and helpful.
Happy with the service
November 26, 2024
Were happy with the service during 2024. We are very satisfied with the carers we have. They are supportive and have often been more than generous during difficult phases and times of crisis. Whenever I have to contact the office (including out of hours) I have always received prompt attention or if necessary had a representative call me back in due course.
