NHS 111
Feedback Rating
Based on 463 reviews
Reviews (463)
Completely useless
June 10, 2025
The service is completely useless. Told to contact them in an emergency and every time I have they say they can't help you. No wonder A&E is so busy.
Can't fault the service, thank you
June 4, 2025
Could not fault the service and kind attention shown to me by staff. My sincere thanks go to all three from the 111 team.
Excellent and great advice
June 3, 2025
NHS 111 is excellent. Will arrange ambulance if required or advise you to make own way. Great advice prior to reaching A&E.
Straight forward and quick
June 3, 2025
Called 111 and they made me an appointment at a walk in. It was very straight forward and they acted quickly.
Limited in what they can do
May 28, 2025
They pretty much tell me they're limited to what they can do. They will give you information but won't be able to send you on to anywhere.
Excellent
May 27, 2025
I called them twice today. They were excellent. They told me to call back if it got worse and so I did and they gave me an appointment on the afternoon at the dental hospital as other dentists they gave me wouldn't see me.
Answered quickly
May 27, 2025
I called them at 11am. They answered quickly and sorted an appointment for me.
Gave me the wrong information
May 27, 2025
I had an issue with them as they gave me two contact details for emergency dentists but when I called them there was a waiting list for the one of 2 years and the other said they didn't do emergencies. So I called them back today and they sent me to the dental hospital.
Very good advice
May 13, 2025
I told them my son had a bump on his head and they said to take him to A&E which we did. They were very good and had no initial wait.
Got me a GP appointment
May 6, 2025
I called them when I couldn't get a GP appointment and they booked me in for the next day.
