NHS 111
Feedback Rating
Based on 486 reviews
Reviews (486)
They can't help me
March 19, 2025
I've tried them before but I don't think they're helpful with the health conditions I have as they can't refer onto hospitals for treatments or follow ups.
The best support possible
March 18, 2025
They were good, they called an ambulance. They asked questions and make sure you get the best support possible.
Booked me a next day appointment
March 12, 2025
I called them when I was having pain on my tooth. They made an appointment at the dental hospital for the next day.
The gave me good advice
March 12, 2025
I was having breathing difficulties and couldn't get a GP appointment so I called 111. They said to call an ambulance and they gave me good advice. They asked the right questions and made me think I was going to get the help I needed.
Get me an appointment
March 12, 2025
They will get you an appointment at a walk in or your own GP. They have done that on the several occasions I have used them.
They're another headache
March 11, 2025
That's another headache, they tell you to call your GP. You say this and that to them and they still don't get you an appointment. You just go round in circles. It's not helpful at all.
Answered quickly
March 11, 2025
I had a cracked tooth and they told me to go to an emergency dentist at the Scotts Arms. They answered quickly and asked questions to get me the nearest dentist for an emergency appointment.
They were great
March 5, 2025
We called them as we noticed swelling on my daughters arm after she had fallen over at school. She could use it but they were great and they answered quickly and went through everything, they even asked to speak to the little one. They said it would be best to go the A&E.
Never called me back
March 4, 2025
They asked to talk to me but I was scared as I was having an asthma attack. I had not one call back, they said they would call to give advice but they never did so I went to urgent care.
Sent us to the hospital
February 18, 2025
I called them about ten times when my son was projectile vomiting and seemed lethargic. His soft spot on his head was dipped and we knew something was wrong. They sent us to the hospital.
