NHS 111
Feedback Rating
Based on 479 reviews
Reviews (479)
Sent elsewhere after 40 minutes waiting
January 7, 2025
I called them and they made me wait for 40 minutes for someone to call me back and tell me to contact South Birmingham Urgent Treatment Centre
Good
January 7, 2025
They were good, they sorted me an ambulance.
A very good service
December 16, 2024
They helped me get an emergency dental appointment at the dental hospital. A very good service.
Sent paramedics
December 16, 2024
I had a sore throat but my daughter said I didn't look too well and called 111 to get advice. They said they would send paramedics because my symptoms sounded severe.
Send an ambulance for no reason
December 16, 2024
They send ambulances for no reason. My son had a temperature and they wanted to send an ambulance to go to A&E. The ambulance was not needed. You can get an ambulance quicker calling 111 that calling 999.
Very helpful
December 10, 2024
I had a fall in the garage and cut my head open. My son called them and they advised me to go straight to A&E as we couldn't stem the bleed. They were very helpful and quick acting.
Very helpful
December 10, 2024
I had an interpreter when my son had toothache and had a translator immediately. They got someone to the phone to talk to me immediately. They gave me advice for my kid and what to do to help with toothache. I felt it was very helpful for me.
Helpful service
December 9, 2024
They ask too many questions but are a very helpful service.
Got us a GP appointment
December 9, 2024
They helped to get us an emergency GP appointment.
Don't help
December 3, 2024
They don't help. They tell you to go to the GP, because they can't help with the problem.
