Reviews (1135)

Good communication

Outpatients
December 19, 2018
I have had a kidney transplant here, very happy for all the help, support provided. They talk to you and listen to you. Good communication is there, which is a plus point.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent care and treatment you have received. Your kind words have been forwarded to senior hospital staff to share with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews


Provider responded

Disabled friendly.

Outpatients
December 19, 2018
They provide me with all the support I need, they know my mobility issues and always give me fair treatment and support. Full marks for hospital for being so disabled friendly.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for your 5 star rating of the Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent care and treatment you have received and also that we have been able to support all of your needs. Your kind words have been forwarded to senior hospital staff to share with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews


Provider responded

Service improved over last 2 years.

Outpatients
December 19, 2018
I have been using this service for many years and have seen improvements in the way they manage there service in the last 2 years. Service is quicker, smoother and efficient, I am very satisfied, waiting times have gone down but still have to wait for 30 minutes before seeing the consultant.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent care and treatment you have received. Your kind words have been forwarded to senior hospital staff to share with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. We also note your concerns regarding waiting times. We are actively looking at ways of reducing waiting times and your comments will support us in this work. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews


Provider responded

Good hospital but long waiting times

Outpatients
December 19, 2018
Its very good hospital, I feel happy and safe over here. Basic clean and tidy waiting area but very over crowded. Doctors are very good but waiting time is always very long.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent care and treatment you have received. Your kind words have been forwarded to senior hospital staff to share with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. We also note your concerns regarding waiting times. We are actively looking at ways of reducing waiting times and your comments will support us in this work. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews


Provider responded

Best possible treatment by best clinicians

Outpatients
December 19, 2018
I am given the best possible treatment by best clinicians available, waiting area very good, only problem is parking which is very expensive. Patients who come for appointments should be given free or discounted parking vouchers (just like Royal Worcester Hospital)
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for your 5 star rating of the Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent care and treatment you have received. Your kind words have been forwarded to senior staff hospital staff to share with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. We also note your comments regarding the parking and have shared your feedback with senior staff responsible for car parking. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews


Provider responded

Satisfied with the waiting area

Outpatients
December 19, 2018
I am coming here for many years and found them to be very helpful and kind towards service users. Satisfied with the waiting area.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent care and treatment you have received. Your kind words have been forwarded to senior hospital staff to share with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews


Provider responded

High class waiting area but clinic running late

Outpatients
December 19, 2018
Very high class waiting area only downside is clinic is running late and we have been waiting since last 40 minutes.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent care and treatment you have received. Your kind words have been forwarded to senior hospital staff to share with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. We also note your concerns regarding waiting times. We are actively looking at ways of reducing waiting times and your comments will support us in this work. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews


Provider responded

Overall 9/10

Haematology
December 19, 2018
I stayed in this hospital for 9 weeks. Friendly and good staff, neat, clean wards and waiting areas, Food ok if you not good.
One thing I noticed is staff are stretched to their limit, they need to hire more doctors, nurses and support workers.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for your 5 star rating of the Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent care and treatment you have received. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. We also note your comments regarding the staff and have shared this with senior hospital staff. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews


Provider responded

Excellent except long waiting times

Haematology
December 19, 2018
Excellent except long waiting times. Otherwise super.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent care and treatment you have received. Your kind words have been forwarded to senior hospital staff to share with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. We also note your concerns regarding waiting times. We are actively looking at ways of reducing waiting times and your comments will support us in this work. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews


Provider responded

Very good staff

Haematology
December 19, 2018
Neat, clean, well lit waiting area. Very good staff, communication is quick and easy. Thank you QE.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent care and treatment you have received. Your kind words have been forwarded to senior hospital staff to share with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews


Provider responded

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Queen Elizabeth Hospital Birmingham

Contact

Mindelsohn Way
Edgbaston
Birmingham
B15 2WB

Location

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