Queen Elizabeth Hospital Birmingham

Dear Kerry,

Thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are sorry to hear the concerns you have regarding the speed of the treatment you received regarding your suspected stroke. We are keen to listen to your concerns in more detail to understand more about what happened. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. PALS are here to help and can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern.

Best Wishes
Nicky Beecher
Patient Experience Manager

Thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are sorry to hear the concerns you have regarding your previous hospital discharges. Senior hospital staff are keen to look into your concerns in more detail so that they can investigate what has gone wrong and take any necessary action. Please make contact with the Patient Advice and Liaison Service (PALS). PALS are here to help and can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Michele, thank you for making us aware of your concerns regarding your husbands further attendance at the Queen Elizabeth Hospital. We know that coming to hospital during the current COVID-19 pandemic might cause our patients some anxiety and worry. We want to reassure you that the NHS is here for you and we have your safety in mind. We have made some changes to our hospitals to reduce the risks so if you have visited before, you might find things are different. For reassurance please have a look at our coronavirus information pages on our website. https://www.uhb.nhs.uk/coronavirus-public
Hopefully these pages will answer any questions you have regarding your upcoming appointment. If not, please make contact with the Patient Advice and Liaison Service (PALS). PALS are here to help and can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Thank you for your 5 star rating of the Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent treatment you received. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews

Kerry, thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are sorry to hear the concerns you have regarding your recent treatment. Senior hospital staff are keen to look into your concerns in more detail so that they can investigate what has gone wrong and take any necessary action. Please make contact with the Patient Advice and Liaison Service (PALS). PALS are here to help and can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are sorry to hear the concerns you have regarding your delayed appointment. Senior hospital staff are keen to look into this in more detail so they take any necessary action to resolve your concerns. Please make contact with the Patient Advice and Liaison Service (PALS). PALS are here to help and can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent care and treatment you have received. Your kind words have been forwarded to senior hospital staff
to share with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews

Thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are delighted to hear about good care and treatment you have received. Your kind words have been forwarded to senior hospital staff
to share with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews

Thank you for taking the time to share feedback about your cancer treatment at the Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent care and treatment you have received. Your kind words have been forwarded to senior oncology staff to share with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews

Thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are sorry to hear the concerns you have regarding your diagnosis at the Emergency Department (ED). Senior ED staff are keen to look into this in more detail so that they can investigate what has gone wrong and take any necessary action. Please make contact with the Patient Advice and Liaison Service (PALS). PALS are here to help and can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern