Reviews (1461)

Consultant listens to my concerns

Other
April 10, 2024
I go to Nuffield House for regular diabetic check ups every 6 months. the consultant always listens to my concerns and answers all of my questions.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that your regular diabetes appointments have been going well and the consultant has been so informative.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Staff are nice and helpful

General Surgery
April 10, 2024
I had a hernia operation and was booked in to the day care unit but had to stay overnight. The staff were nice and helpful.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that the staff looking after you during your hernia operation were so nice and helpful.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Good care and treatment

A&E
April 10, 2024
I had a cold and tummy problems and went to A&E they did ECG and some other checks. I was there for 10 hours. I received good care and treatment
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you're happy with the care and treatment you received in the Emergency Department.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

A skilled surgeon.

Other
April 10, 2024
I had my hernia operation over there. The skills of the surgeon were great but I had to stay in hospital for 10 days and the food was horrible.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. Whilst we are pleased to hear that that your hernia operation went well we are sorry to hear that you weren't happy with the food during your subsequent stay.

If you would like to provide any more information or further feedback about your experience, in particular more detail about the food, please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very helpful staff

Outpatients
April 10, 2024
I regularly go to the shoulder clinic for reviews and medication. The staff are very helpful and well informed.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that your regular shoulder clinic reviews are going so well and that staff are so helpful and well informed.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Seen within a month of referral

Ear Nose and Throat
April 10, 2024
I was referred to ENT by my GP. I was seen within a month by a consultant at the QE who started treatment straight away.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you were seen quickly by the ENT team and they began treatment immediately.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Treatment started quickly.

Cardiology
April 10, 2024
I have very high cholesterol and was referred to cardiology for treatment. I was seen by a consultant very quickly and they started the treatment straight away.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent care you've received from the cardiology team - in particular how quickly you were seen and how quickly they started treatment.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Seen at A&E immediately

Accident and emergency services
April 10, 2024
My husband went in with a broken finger and was seen straight away. They provided excellent care and support.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Relative

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent care and support your husband received when he attended the Emergency Department with a broken finger.

If you would like to provide any more information or further feedback about your husband's experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Care was excellent

Renal Services
April 10, 2024
My dad had his kidney transplant over there and the care and support he received was excellent.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Relative

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent care and support your father has received during his kidney transplant.

If you would like to provide any more information or further feedback about your father's experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very helpful consultant that listens

Neurology
April 9, 2024
I regularly attend neuro psychiatry clinic. The consultant is very helpful and he listens to my concerns and always tries to help.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you're happy with your regular neuropsychiatry appointments - in particular how helpful your consultant has been.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

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Queen Elizabeth Hospital Birmingham

Contact

Mindelsohn Way
Edgbaston
Birmingham
B15 2WB

Location

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