Queen Elizabeth Hospital Birmingham

Feedback Rating

Based on 1987 reviews
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NHS patients accepted

Reviews (1987)

Treat me well

December 3, 2024
I have regular appointments and they treat me well. Sometimes you have to wait longer.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team

Provider responded

Good and bad

December 3, 2024
The hospital doesn't have any answers for the treatment. It's good and bad in my experience.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team

Provider responded

Hospital couldn't help without a referral

December 3, 2024
We went to A&E and they said my wife would need a referral from the GP . The GP haven't referred us. The hospital could only help so much.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are sorry to hear about the negative experience when attending our A&E Department with your wife.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team

Provider responded

Mom likes them

December 3, 2024
I take mom to appointments there and they are very good. Very helpful to her and mom likes them.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We delighted to hear about the excellent service your mother received on her recent visit.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team

Provider responded

Wouldn't treat me after a 4 hour wait

December 3, 2024
I went to A&E after coming off my bike and damaging my knee. We sat and waited for 4 hours for them to tell me I couldn't be treated there as I was a child and would need to go to the Children's. They could have told me that when we booked in instead of waiting around for no reason.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are sorry to hear about the negative experience when attending our A&E Department.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team

Provider responded

Busy but they cope

A&E
December 3, 2024
I have asthma so I get chest infections. I ended up in A&E and I never wait that long because it's a chest infection they see me straight away. They give me medication and tell me who I need to deal with when I get back home. The care is okay too, they are busy but they cope.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues in the Emergency Department

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team

Provider responded

A brilliant physio experience

Physiotherapy
December 2, 2024
So much help from physio and from neuro physio.
Having arrived at the QE very pessimistic about what's going on about my health, they gave me a session individually catered to me that built my confidence and also demonstrated aids I can use in my own home. All of this and their positive approach left me coming home in a much better position to tackle my health issues
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues in the Physiotherapy Department.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team

Provider responded

I could get back in touch with them

Ear Nose and Throat
December 2, 2024
I had a follow up appointment at ENT and they told me it was healing well. They said if I had any further issues I could get back in touch with them to discuss anything.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues in the ENT Department.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team

Provider responded

Long A&E waits

A&E
December 2, 2024
I waited a long time to check on a fracture in my nose. They said it was okay and gave me a date to come back to re-check it.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are sorry to hear about the long wait you experience when attending our A&E Department.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team

Provider responded

Mostly good

December 2, 2024
For me its good. Mostly good. One doctor is no good. I don't understand them. They take care of me and my liver problems. The nurses are good.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service your father received from our wonderful colleagues.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team

Provider responded

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Queen Elizabeth Hospital Birmingham

Contact

Mindelsohn Way
Edgbaston
Birmingham
B15 2WB

Location

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