Queen Elizabeth Hospital Birmingham
Feedback Rating
Based on 1127 reviews
Reviews (1127)
They didn’t look after her well
September 8, 2023
Mom was really ill in there, couldn’t feed herself and food and drink was left in front of her. They didn’t look after her well and stole jewelry off her when she was there. Terrible hospital.
Outstanding - take time to listen
September 8, 2023
I went to the outpatients for tremors, the hospital is much better than Good Hope - there's no comparison. Staff are good on the whole. They're sometimes outstanding, they take time to listen.
Leaflet full of medical jargon not accessible
September 8, 2023
I had an audiology appointment and they said they had booked an interpreter but when I turned up there wasn't one there. I decided to go ahead with the appointment without an interpreter and carried on with the appointment. But I feel that the professional didn't have an understanding. They assume that deaf people can lip read or that giving a leaflet full of medical jargon is making the service accessible but not ensuring that the information is understood. Even when interpreters are present, they cannot always stay for the full consultation because they can turn up late and the appointment can feel rushed. Then you can't full concentrate because you're conscious of the time pressures.
Clean and helpful staff
September 8, 2023
Brilliant. It's okay, it's clean. I've been in there a few times and everythings always been alright. Brilliant staff too, always helpful.
Good but they need more staff
September 8, 2023
The nurses said they could see we was with Frankley Health Centre. There was a long wait in A&E, but I feel sorry for them, they need more staff. There was a pregnant lady there who was miscarrying, who was sent from the Women's hospital, as they wouldn't see her because she was having an early miscarriage. I had to wait 5 hours as I had a cracked rib, they were good though.
Can't fault the care
September 8, 2023
When my husband had a stroke, I couldn't fault the care he received at the hospital. He also visits the diabetes clinic who have told him to go to his GP with any issues he has with the diabetes sensor.
Wrestled it through
Accident and emergency services
September 7, 2023
Kind of wrestled it through. Was seen by psychiatrist who apologised profusely because they could not give her medication as it would have to be prescribed by the mental health team and they have done a referral on to CAHMS and FTB to get a plan together and get her on medication.
A&E was horrible
September 7, 2023
Referred on from A&E to imaging department was great. A&E was horrible, not there fault. The staff I think is overstretched.
Parking is quite far
September 7, 2023
Parking is quite far, congested waiting areas and they keep you waiting for hours.
Not very polite
September 7, 2023
I waited for year and a half for an appointment and then they sent me to a satellite clinic in small heath. I was annoyed because the doctor was not very polite and informative.
