Reviews (1128)

Very happy

September 5, 2023
Very happy by the support provided.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleased to hear that you're so happy with the support provided to you.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

They are very good in all aspects

September 5, 2023
My mother and father were treated there. They are very good in all aspects.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Relative

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear about that your mother and father were both treated so well here.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Efficient staff

September 5, 2023
Busy but very efficient staff.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that the staff you encountered were so efficient.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Excellent facilities

September 5, 2023
Very good hospital with excellent facilities.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleaesd to hear that you were happy with the hospital and the facilities.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

It was good

September 4, 2023
I had my daughter in QE, it was good.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Relative

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you are happy with the treatment your daughter received here.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Good for me

September 4, 2023
My bypass was done there and they made things very easy and good for me.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that your bypass went well and that staff made things as easy as possible for you.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

It was excellent

September 4, 2023
I went for my Covid jabs. It was excellent, the way they managed it.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleased to hear that your Covid jabs were managed so well.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Staff were fantastic

Respiratory Care
September 1, 2023
Staff were fantastic, care was outstanding. My husband was admitted to ward 515. 1 junior doctor was faultless he explained everything to us this young man did everything he could for us he treated my husband with care dignity & respect. My husband was then moved to intensive care, again the same treatment. He was then moved on to ward 516 he again received excellent care. We had just one awful experience with a member of staff (male nurse) who was rude very negative & in my opinion shouldn’t be anywhere near sick patients. I’ve forgotten to mention the fantastic physiotherapy people all angels without wings. THANK YOU so much
David PANTER

Reply from Queen Elizabeth Hospital Birmingham

Dear David/David's husband

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham – apologies for the delayed response. We are delighted to hear about the excellent service David received on Wards 515, 516 and Critical Care and that staff explained everything so well and treated him with care, dignity and respect.

Your kind words have been forwarded to senior staff to share with the departments, if you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

We are also sorry to hear that there was one difficult experience with a staff member. We are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

They were good

August 31, 2023
They were good and saw her very quickly because we had a reference number.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear friend/relative

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham – apologies for the delayed response. We are really pleased to hear that your friend/relative was seen so quickly at their recent visit.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Queue for ages for lift

August 31, 2023
Main issue is parking even with blue badge. You have to get there an hour before at least, drive around 20 minutes looking for a space. This can make you late for the appointment. In February my husband was here for 3 weeks in chest ward. He has his own room. Stayed here for 3 nights. Looked after us both, made sure that he had things to eat and drink. Queue for ages for lift.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham – apologies for the delayed response. We are really sorry to hear that you have encountered issues with car parking but pleased to hear that your husband was well looked after during his stay in February.

If you or your husband would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best wishes

James Cunningham

Patient Experience Officer at UHB


Provider responded

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Queen Elizabeth Hospital Birmingham

Contact

Mindelsohn Way
Edgbaston
Birmingham
B15 2WB

Location

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