Queen Elizabeth Hospital Birmingham
Feedback Rating
Based on 1638 reviews
Reviews (1638)
Worked well during lockdown
July 18, 2020
Online survey questionnaire: What has worked well for you during lockdown?
Answer: Hematology dept at the Q.E.
Answer: Hematology dept at the Q.E.
Worked well during lockdown
July 18, 2020
Online survey questionnaire: What has worked well for you during lockdown?
Answer: QE hospital was good
Answer: QE hospital was good
Worked well during lockdown
July 18, 2020
Online survey questionnaire: What has worked well for you during lockdown?
Answer: Dialysis outside source every day from QE Hospital.
Answer: Dialysis outside source every day from QE Hospital.
No consistency of care
March 23, 2020
Treatment for Graves Disease. Poor access to endocrinologist. Poor access to blood testing outside of the 6 monthly as prescribed by NICE. Should not be pushed to have a thyroidectomy or radiation as a first option. Should not be taken off anti thyroid drugs before being tested for antibodies. No consistency of care, Seen a different doctor every time. Wished not to go for definitive treatment not respected.
Wrong records were looked at
Accident and emergency services
March 21, 2020
Stated by doctors i had an operation i did not have. Second visit was apologised to after they had read wrong recirds. Subsequently my records have a lot of mis information on them so i suspect this has happened again.
Lack of information
Accident and emergency services
March 18, 2020
Receptionist very nice. No hand gel available, with all the virus’s around at the moment not good enough. Very chaotic, bins were full and smelling. Lack of information.
Dirty disabled toilet
March 9, 2020
Had an appointment and staff at the main door pointed me in the right direction. I found the toilets to be really dirty - disabled toilet. Staff was nice in the out patient on the first floor.
I waited for almost 6 hours before seen
Accident and emergency services
February 27, 2020
I had a fall and was taken to A&E where I waited for almost 6 hours before seen by doctor. It was an agonising wait for a 91 years old. Although once seen the doctors and nurses were very good and helped me a lot with everything.
Cancelled the clinic with no reason given
February 21, 2020
Not been yet as my appointment keeps getting cancelled. Cancelled the clinic with no reason given. Very frustrating when this happens as I am really keen to be treated for my eye problem. This has been going on since Oct 19.
breakdown in communication
February 17, 2020
I currently have a complaint being dealt with due to errors at the QE making me an appointment with another Trust - a complete breakdown in communication between staff members seems to be the problem, especially between the consultant and his secretary. The delays and wrong communication have caused my operation to be delayed which is unacceptable.
My complaint is being dealt with by PALs and my MP at present.
My complaint is being dealt with by PALs and my MP at present.