Queen Elizabeth Hospital Birmingham

Dear Amy,
Thank you for taking the time to feed back about your experience at the Queen Elizabeth Hospital Birmingham. We are delighted to hear that staff were able to support you so well during your time in the department. Your kind words have been forwarded to the senior staff responsible for the MRI department so they can share them with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference.
If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews

Thank you for taking the time to feed back about your experience whilst having day case surgery at the Queen Elizabeth Hospital Birmingham. We are delighted to hear that overall your experience was so positive, your kind words have been forwarded to the senior staff responsible for the ward you visited so they can share them with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. We are very to hear that you experienced delays whilst waiting for your surgery as we understand this can increase anxiety on the day of surgery.
If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews

Thank you for taking the time to provide feedback on your experience whilst being treated at the Queen Elizabeth Hospital Birmingham. We are sorry to hear that your experience so far has been disappointing, and that you have been given conflicting information about waiting times. We are keen to have the opportunity to discuss your concerns further so that we can try to resolve them. If you would like to speak to a senior member of staff please make contact with our Patient Advice and Liaison Service (PALS) who are happy to assist you with this.

PALS can be contacted by phone 0121 371 4400, by email PALS@uhb.nhs.uk, via the hospital website www.uhb.nhs.uk/pals-form or in person by dropping in between 9am – 5pm (Mon-Fri) to the PALS office located near the Information Desk in the main entrance of the new Queen Elizabeth Hospital Birmingham.

Thank you for taking the time to feed back about your relative’s experience at the Queen Elizabeth Hospital Birmingham. Apologies for the delay in responding to your feedback. We are delighted to hear your relative’s experience was so positive, your kind words have been forwarded to senior staff so they can share them with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference.
If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews

Dear Nigel,
Thank you for taking the time to feed back about your experience at the Queen Elizabeth Hospital Birmingham. We are delighted to hear that your experience has been so positive, your kind words have been forwarded to the senior staff for the department you visited so they can share them with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference.
If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews

Thank you for taking the time to feed back about your experience under the care of the Liver Team at the Queen Elizabeth Hospital Birmingham. We are delighted to hear that your experience has been so positive, your kind words have been forwarded to the senior staff for the department you visited so they can share them with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference.
If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews

Thank you for taking the time to provide feedback about your experience when attending the Queen Elizabeth Hospital Birmingham. We are delighted to hear that you were pleased with your medical treatment and we will forward your kind words on to the relevant management team. However, we are disappointed to hear that the remainder of your care was frustrating. We would like to be able to look into the concerns that you raised – if you are happy for us to do this please make contact via the Patient Advice and Liaison Service (PALS) so that we can get your details. PALS can be contacted by phone 0121 371 4400 by email PALS@uhb.nhs.uk, via the hospital website www.uhb.nhs.uk/pals-form or in person by dropping in between 9am – 5pm (Mon-Fri) to the PALS office located near the Information Desk in the main entrance of the new Queen Elizabeth Hospital Birmingham.