Queen Elizabeth Hospital Birmingham
Feedback Rating
Based on 1735 reviews
Reviews (1735)
Friendly Staff
Nephrology
August 7, 2018
Friendly staff, treat me with respect, staff understand my disability. Often have to wait “for a bit”.
There are lot people over there but once I get there I don’t mind waiting.
There are lot people over there but once I get there I don’t mind waiting.
Friendly Staff
August 7, 2018
Staff are really friendly. I am deaf, they make an effort to understand me and I get frustrated if I can’t explain. But they make the effort and look directly at me so I can lip read.
Long waiting time
Cardiology
August 6, 2018
Long waiting time to get a bed in CDU ward, food is awful (cold Toast). Doctor was through, efficient and helpful. Explained treatment well, same doctor every time and nurses were attentive. A&E waiting times very long six hours at times.
Long waiting time
August 6, 2018
The patient was extremely dissatisfied with waiting times in A&E AT QE hospital. The individual waited for six hours to be seen and reported that staff had “heated arguments” in front of him. Overall though he was pleased with the level of care, staff attitude, and treatment explanation, but this experience was significantly dampened by being left to wait (in pain) for six hours. He definitely would not recommend the service to friends and family based on the waiting times and lack of staff.
Clean and caring hospital
August 3, 2018
The hospital is extremely sensitive to the cultural and religious needs of its patients. A very clean accessible prayer room is available for its Muslim patients. Patient waited for an hour and a half for bed and was provided a pillow for her back by physiotherapist. Patient was pleased by the level of care she received. Staff is supportive and helpful. The patient is also very pleased with the high level of cleanliness of the hospital too remarking that it even “smells good too”
Kind and Caring service
Accident and emergency services
August 3, 2018
I accessed emergency department, they were excellent, kind, caring, and professional. They stitched my arm up beautifully. I am extremely grateful.
Communication very poor
July 27, 2018
Communication very poor. 50% wonderful staff but 50% uncaring/useless staff that take no responsibility
Good Service
Imaging
June 5, 2018
I went for a scan and they were very helpful and reasured me that I will be fine, I liked going there.
Long waiting times
unknown
June 5, 2018
Waiting too long at waiting area, small space for patients to sit.
Extremely helpful & good
May 22, 2018
My mom has COPD & Dementia with frequent emergency admissions, always treated well. Left to wait in a corridor for a bed for 3 hours a few months ago but even then we were looked after by nursing staff, given food and tea. Staff very happy & friendly & professional. Stories of waiting in corridors are not true or as the press reports.