Queen Elizabeth Hospital Birmingham

went to outpatients that was ok then went to first operation surgeon said they had lost my notes so operation was canceled on that day surgeon told me i could have veins stripped out so was happy with that 2nd,3rd,4th operation was canceled 5th operation went to hospital saw the surgeon who then said i was having laser treatment and nothing else was not happy but had it done any way because i think i would not get an other appointment for some time came out of theater was told i could go home if i was ok a little while later i told male nurse that i was feeling sick and he said oh don't be stupid you only had laser treatment was glad to get out of there.

Staff really kind, caring and dedicated

Trouble with transport, sometimes late. All service was excellent

Check in machine not working but staff very helpful. 2 and half hour wait due to consultant not being available. Lack of communication however when finally seen service was good.

Very efficient and organised

I was visiting a friend on a ward. I felt sorry for the staff running around like headless chickens. They have no time for patients. I can see another Stafford hospital happen here.

Father went in with leukemia. There was no after care support provided. No family support provided. I wasn't aware of my rights and patient was not able to access own records to find out what was wrong. This was not explained by consultant.

Carrier of MRSA. Feel shut away and isolated. Need to explain services and procedures.

I was with my partner visiting a friend. Whilst standing in the main reception area. I noticed a doctor with someones written medical notes. If I had looked closely you could see the information.

Critical Care Unit - It was a good experience