Queen Elizabeth Hospital Birmingham
Feedback Rating
Based on 1886 reviews
Reviews (1886)
Excellent service
A&E
April 11, 2021
Excellent service and good COVID-safe experience when I injured my leg last May.
Kind and patient
April 11, 2021
Staff have been so kind and patient during the pandemic. It was identified that the ward was short of staff however staff still had a smile and met patient needs which brought a tear to my eye as the staff tried their best to met patient need and to feel less isolated as family members were not able to visit. Whilst I was in the ward I wished if I could contact each members family in my cubicle to tell them how well looked after they were.
Treated very well
Endoscopy
April 10, 2021
My husband had to have two scans at the Endoscopy department at the QEHB a couple of weeks, we were very nervous about him going, mostly because of the pandemic situation. But, apart from a major delay in the timing of his scans (and a nurse forgot to phone me to advise about the delay) everything was fine, and he was treated very well.
Excellent
April 10, 2021
Excellent
Poor communication & support provided
April 10, 2021
No communication on phones. No phone call from hospital to say my husband was on their ward and officially admitted. Waited for 3 days to have operation- been told each day would have operation- stress each day waiting and waiting and stressed. No one to hand water. No assistance to go to toilet. Not enough staff to look after patients. No support to patients mental health stresses.
Lovely staff
April 9, 2021
Very lovely staff that cares about their patients
Caring and thorough
April 8, 2021
I had to take my husband after a fall. Staff were caring and thorough.
Excellent
April 8, 2021
EXCELLENT
Service has been exemplary
April 7, 2021
I have been an in-patient for cancer surgery in 2016 and have been followed up regularly every 3-6 months since. At all times the service has been exemplary and I have had excellent care throughout.
Impressed
April 6, 2021
My husband had to have two scans a couple of weeks ago and was impressed by the Covid safety precautions taken throughout the appointment which lasted around 3 hours.