Reviews (1854)

A&E was busy and noisy, long waiting time.

A&E
September 16, 2024
I went in with kidney stones at 9PM and wasn't seen until 3AM. I ended up staying for 3 days. The staff were good. It was very busy and noisy. I didn't sleep well.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. Whilst we are sorry that you had a long wait to be seen in the Emergency Department and that the environment could be noisy, we are pleased to hear that the staff looking after you were good.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very helpful staff

Imaging
September 16, 2024
All of my scans and MRI were done here. The staff were very helpful.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that staff were so helpful at your scans and MRI appointment.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham


Provider responded

Excellent care and support

Cancer services
September 16, 2024
I had a second opinion here. My chemotherapy was here. Excellent care and support was provided.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleased to hear that you're so happy with the care you received both when seeking a second opinion here and during your chemotherapy.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham


Provider responded

Amazing staff at dermatology

Dermatology
September 16, 2024
I have attended dermatology many times. The doctors and nurses are amazing.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleased to hear that you're so happy with the care you've received from the doctors and nurses at your regular appointments.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham


Provider responded

Kind and helpful staff

Imaging
September 16, 2024
Very helpful and kind staff. They made things easy for me by exploring everything in a simple way before the MRI scan.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent care you received before and during your MRI scan - and that staff were kind and helpful.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham


Provider responded

Excellent care and support

Cancer services
September 16, 2024
I had my radiotherapy here. The staff provided excellent care and support.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you're so happy with the care and support you received during your radiotherapy here.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham


Provider responded

The care and treatment was excellent.

Cancer services
September 16, 2024
My sister was treated for breast cancer at the QE. She has fully recovered. The care and treatment was excellent.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Relative

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you're so happy with the treatment and care your sister received whilst being treated for breast cancer.

If you would like to provide any more information or further feedback about your sister's experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham


Provider responded

Good staff at rheumatology

September 3, 2024
It's a bigger hospital so if you know where you are going it's okay. The staff are good. If your good with them, they are good with you. I see the same doctor every 4 months and been with them for over 20 years at rheumatology.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you're happy with the care you've been receiving in the rheumatology department at your regular appointments over the many years you've been attending.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham


Provider responded

Dirty ward and tasteless food.

September 2, 2024
I had my gall bladder there and was an inpatient for a week. The ward was dirty, food was tasteless and staff were rude.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham– apologies for the delayed response. We are really sorry to hear that you are so unhappy with the care you received during your inpatient stay - in particular that the ward was dirty, the quality of the food and attitude of the staff looking after you.

If you think it’s helpful we are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues - or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

The consultant helped a lot.

Cancer services
September 2, 2024
My husband was treated for advance lymphoma at the cancer centre. Later on, he was referred to the ROH. The consultant helped a lot.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleased to hear that you are so happy with the care your husband received at the Cancer Centre whilst being treated for advanced lymphoma - in particular the assistance the consultant was able to provide.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham


Provider responded

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Queen Elizabeth Hospital Birmingham

Contact

Mindelsohn Way
Edgbaston
Birmingham
B15 2WB

Location

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