Reviews (1128)

Very quick treatment and looked after.

October 16, 2023
Treatment was good. Very quick. I was diagnosed with aggressive cancer. The hospital arranged to go to Birmingham. I was at the QE a short period. Well looked after. It was okay.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you were treated so quickly following your cancer diagnosis and that you were then so well looked after.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

I didn't hear from my consultant.

October 16, 2023
I didn't hear from my consultant. I had to get my mother in law to call and chase it up. I get tired really quickly and that's how I got my appointment. I have to have a scan of the groin.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham – apologies for the delayed response. We are really sorry to hear that there were some communication issues regarding your follow-up appointment.

We are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at UHB


Provider responded

Clean hospital with happier staff.

October 12, 2023
I like this hospital. The staff are good. It's clean. Happier staff and they talk to you. You can wait a bit but the facilities are good when you go.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleased to hear that you're happy with the hospital - in particular the cleanliness of the environment and staff attitude.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Communication about appointments is good.

October 12, 2023
I've been here a few times and communication is good about appointments. Staff are great and it's easy to get around. I've been going here enough times to know where I'm going now.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you are happy with your appointments - in particular the communication about them, the staff and navigating the hospital when you arrive.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

They are good. I didn't wait too long.

October 12, 2023
They are quite good, they're alright. I've been for an appointment. Went for blood tests. I had a chat with the doctor then went for bloods tests. I didn't wait too long but could have if lots of people would have been there.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about your appointments and blood tests at Queen Elizabeth Hospital Birmingham - apologies for the delayed response.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

They didn't have a bed or resources.

October 10, 2023
Put it this way. 16 hours in a waiting room for suspected COVID. They said they didn't have the beds or the resources. I kept asking how long it would be and they couldn't give me the information. It was really hard. Just horrible.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham – apologies for the delayed response. We are really sorry to hear that you had such a long wait and also that there was a lack of information about how long you would have to wait.

We are keen to listen to your concerns in more detail, to try to help if there are any outstanding issues and also learn from any errors that might have been made. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at UHB


Provider responded

Mixed wards

October 9, 2023
My son was in the QE for 3 months and put on a mixed ward. There were people with dementia on the ward. They need to place people in the right place and take people's needs into consideration. He hated it there.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Relative

Thank you for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham – apologies for the delayed response. We are really to sorry to hear that your son had issues being on a mixed ward with dementia patients.

We are keen to listen to your concerns in more detail, to try to help if there are any outstanding issues and also learn from any errors that might have been made. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at UHB


Provider responded

They were helpful and they saved me.

October 9, 2023
I ended up really ill. The surgeon said that the GP should have referred me to them sooner. I was days away from death. They saved me. They were helpful and found out what what was wrong with me after being let down by the GP.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you are so happy with the treatment you received here from your surgeon.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Blood tests the very next day.

October 9, 2023
Ended up in hospital for 5 days after the GP wouldn't see me. After being discharged I was told I would need follow up blood tests. the GP said it would take two weeks. The hospital did it the next day.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you got your blood tests done speedily.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Excellent treatment and care provided

October 9, 2023
I broke my fingers whilst playing basket ball and was rushed to A&E. I was provided with excellent treatment and care immediately. I am grateful for the support provided.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleased to hear that the care and treatment you were offered in the Emergency Department was so good and so speedy.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Leave your Feedback


Queen Elizabeth Hospital Birmingham

Contact

Mindelsohn Way
Edgbaston
Birmingham
B15 2WB

Location

Share this rating