Reviews (1854)

Seen at A&E within an hour

A&E
September 30, 2024
I broke my finger whilst playing cricket. I was seen within an hour.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the timely care you received from our wonderful colleagues in the A&E department

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

Georgia Clarke

Patient Experience Assistant at University Hospitals Birmingham


Provider responded

Immediately treated at A&E

A&E
September 30, 2024
I had a large nose bleed and was taken to A&E. They immediately provided excellent care and treatment.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent care and treatment you received from our wonderful colleagues in the A&E department

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

Georgia Clarke

Patient Experience Assistant at University Hospitals Birmingham


Provider responded

Excellent care and treatment

Cardiology
September 30, 2024
My mom had her double heart bypass at the QE. She received excellent care and treatment.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Relative

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent care your mother received from our wonderful colleagues.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

Georgia Clarke

Patient Experience Assistant at University Hospitals Birmingham


Provider responded

Very good

September 30, 2024
The service is very good.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

Georgia Clarke

Patient Experience Assistant at University Hospitals Birmingham


Provider responded

Wonderful surgery

September 30, 2024
I had an operation last week. They helped me the surgery was wonderful.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

'Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service and care you received from our wonderful colleagues.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

Georgia Clarke

Patient Experience Assistant at University Hospitals Birmingham


Provider responded

The care was excellent.

September 25, 2024
I went for an appointment as I had an operation on my foot. They care for me well. It's a good service, the care was excellent.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service and care you received from our wonderful colleagues.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

Georgia Clarke

Patient Experience Assistant at University Hospitals Birmingham


Provider responded

Left for 14 hours, had 2 heart attacks.

A&E
September 24, 2024
I went with suspected heart attack , sent by GP. Have chronic heart disease. Kept waiting in A&E for over 14 hours, then they came rushing in with wheelchair and straight to resus. They said it was because of delays due to blood test results. I was told I had had 2 heart attacks .
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham – apologies for the delayed response. We are really sorry to hear about the wait and experience you had whilst attending the A&E department.

If you think it’s helpful we are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues - or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

Georgia Clarke

Patient Experience Assistant at University Hospitals Birmingham


Provider responded

Perfect care received

September 24, 2024
Perfect care on ward 4. The one nurse was lovely. Really caring and looked after me. The discharge process was long. Waited from the morning and got discharged on the evening.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues and that you were treated with so much kindness and care during your time here.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

Georgia Clarke

Patient Experience Assistant at University Hospitals Birmingham


Provider responded

Long wait but finally diagnosed a break.

A&E
September 24, 2024
It was a long wait at A&E. They handed me a splint and said after x-rays there was no break. I went back for the third time and they said there was a break and it would need an operation.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham – apologies for the delayed response. We are really sorry to hear that you had to attend A & E multiple times

If you think it’s helpful we are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues - or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

Georgia Clarke

Patient Experience Assistant University Hospitals Birmingham


Provider responded

Fantastic care and staff at 622

September 24, 2024
They were fantastic. Mom ended up back in after being discharged the week before. She had a fall. They put her on oncology ward, 622 as there wasn't any space anywhere. She ended up with sepsis and said it was a failed discharge. The staff were fantastic, I couldn't fault the care. They sorted the infection and got her transferred to Moseley Hall for physio as she has lost loads of weight and lost mobility.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Relative

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues on ward 622 and that you were treated with so much kindness and care during your time here.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

Georgia Clarke

Patient Experience Assistant at University Hospitals Birmingham


Provider responded

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Queen Elizabeth Hospital Birmingham

Contact

Mindelsohn Way
Edgbaston
Birmingham
B15 2WB

Location

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