Royal Orthopaedic Hospital
Feedback Rating
Based on 1826 reviews
Reviews (1826)
Well communicated to
July 18, 2023
Brilliant, been quite good. Sometimes can be quick sometimes delays but well communicated to. Really good stay as an inpatient, Place was clean and food was good. Much better than City hospital.
Looked after me
July 18, 2023
Looked after me, no complaints about the hospital. Good communication about appointments through text, email and letters. Waiting time has been spot on, really good. Came for spinal blocks and referred for knee.
Sounds alright
July 18, 2023
Sounds alright, letter sent through for x-rays and then I was told I had an appointment after. So they gave me a letter and I have an appointment lined up today.
Arrived for surgery for tumour removal
Orthopaedics
July 6, 2023
Told nil by mouth and to arrive by 7.15 am. Told that I would be sitting in the reception waiting room until 4pm at the earliest before being admitted and prepped for surgery. 9 hrs wait in a reception waiting room for an operation to remove a tumour. I left in pain and disgusted. How can they think that this is acceptable, especially in this weather. I have arthritis, fibromyalgea and other disabilities as well as a tumour in my knee, how was I supposed to sit in a normal chair for 9 hrs with hardly any sleep, no food or drink for almost 24 hrs. Its inhumane. So far its cost me a good £250 in travel too as I was told this was the only place that can deal with my tumour in the country. I just don't have that kind of money to throw away. Deeply disappointed, still in horrific pain, upset and very angry.
Clinic running late
June 30, 2023
Hand clinic running late. Every time I come it’s running 30/40 minutes late. Doctors are doctors they think they are next to God.
Staff and signposting is good
June 30, 2023
Staff and signposting is good. last time waiting was long this time it was very easy.
Seems quite well organized
June 30, 2023
Seems quite well organized and everyone is very helpful (especially the screens). Parking and access is a bit of nightmare, had to wait for 10 mins for a space.
It’s been alright
June 30, 2023
It’s been alright, reception staff helpful. Signage to get around could be better. Had an MRI they muddled it up. Came last week as they gave me 2 appointments and there was no record of it and I need to be referred again from GP.
Parking instructions terrible
June 30, 2023
Parking instructions terrible, management got no idea. Should give you instructions prior to the appointment can’t turn my foot in.
This is one of the nicest hospital
June 30, 2023
Post op all went fine, was a day case. This is one of the nicest hospital I’ve been to. Appointments seems to be on time and all seems pretty efficient. Had operation cancelled few times due to COVID. But finally had it done this month. Operation was meant to be done 3 months after 1st face to face and ended up being a year after.
