Reviews (1797)

Receptionist were informative

June 21, 2023
First visit so far, smoother check in. Receptionist were informative. Good communication in the run up before this appointment. Sent a letter and then a text message reminder.
Anonymous

I am happy

June 21, 2023
Good hospital and doctors, I am happy. Tell my father about appointments.
Anonymous

Very good hospital

June 21, 2023
Great hospital and staff. Seemed busy today but haven’t waiting too long. Had a scan, all pretty straight forward. GP referred me and haven’t taken too long, very good hospital.
Anonymous

Nice hospital with alright staff

June 21, 2023
Good, went in before time. Appointment changed 3 times. Got a letter Friday and booked transport. Wasn’t told why they have changed appointment, just send a letter. Booked patient transport last minute but were good, very easy process. Nice hospital with alright staff.
Anonymous

Accessibility is fine

June 21, 2023
Accessibility is fine, very effective ad timely. Normally get text and emails about appointments. They have been exceptionally quick with good staff.
Anonymous

Good communication

June 21, 2023
Online letter initially. I called and rescheduled for today. Good communication, letter received through the post for appointment today. Been waiting for appointment roughly for 6 months. Everything takes long, could be worse all things considered.
Anonymous

Check in quite easy

June 21, 2023
Check in quite easy, a lot of questions. Check in machine quite low for someone of my height. Referral from GP taken 15 weeks for appointment today. Was told initially it would be 10 weeks. Unless I call them there is no communication. After 5 week first bit of communication was a text message with a link to a letter to say I’d been referred.
Anonymous

Communication is OK

June 21, 2023
Referred by GP on priority basis and had my first appointment. Communication is OK. Keep ringing consultant secretary to see / feedback on knee and still haven’t heard anything.
Anonymous

Had a good experience

June 21, 2023
Laser surgery on the old neck, touch wood it all works well. Had a good experience so far. Good staff and communication.
Anonymous

No follow up check ups

June 6, 2023
Had a fall and broke my hip at the time of covid they wouldn't take me at the hospital and transferred me to Royal Orthopaedic Hospital. Ended up staying there. Lovely hospital but not nice when you can't see family. Hospital was very clean. Aftercare was not very good. If it was up to them, there was no follow up with check ups on the hip. No follows up no checks at home. Could do with checks on my hip for my own piece of mind.
Anonymous

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Royal Orthopaedic Hospital

Contact

0121 685 4000

The Woodlands
Bristol Road South
Northfield
Birmingham
West Midlands
B31 2AP

Location

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