Reviews (1826)

Brilliant, short wait times.

September 27, 2023
Brilliant. Appointment ran on-time. I was seen quickly. Seen in a short period of time. I then had the operation arranged in a small amount of time. 2 year wait from previous hospital but operation was arranged here within 2/3 months of being referred to the service. Wards are clean and brilliant food. Everything was really good.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the team.
thank you


Provider responded

Hospital is brilliant and I am pleased.

September 27, 2023
They were really good today. I had to cancel my appointment previously but they were good at getting another one booked in for me. Hospital is brilliant. We've been best pleased.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital.
We are pleased that you had a positive experience and will share your feedback with the team.


Provider responded

Hospital staff are wonderful

September 27, 2023
1 year for an appointment after my MRI at Sandwell and I was sent an appointment through text and email. Parking isn't great but fine to get around. Hospital staff are wonderful too.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital.
We know that We are pleased that overall you had a positive experience and will share your feedback with the team.


Provider responded

Very accommodating but up to a 3 hour wait.

September 27, 2023
Rang hospital transport. No trouble and they were very accommodating. Only thing wrong is there is they have a 3 hour window for hospital transport, so could be half an hour, could be 3 hours. You just have to wait.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience with the hospital.
The hospital transport is not run by ourselves so unfortunately we are unable to control the wait times for that.


Provider responded

Royal Orthopaedic are amazing.

September 27, 2023
I've been an outpatient for over 2 years. Good in comparison to local hospital (Burton). The Royal Orthopaedic are amazing. Burton failed to diagnose husband's cancer. He had a fall at home and called an ambulance who didn't take condition seriously. Said they wouldn't arrange an x-ray as it was during COVID. Ended up going to see a physio 3 weeks after the fall and they referred him straight to Royal Orthopaedic hospital and they diagnosed and treated him immediately. They have been so good and thorough. They're on top of things and husband's care and they are contactable whenever I need them.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the team.
Thank you.


Provider responded

It's brilliant. I feel listened to.

September 27, 2023
I can't fault it. It's brilliant. All services are arranged for the same day. I had an MRI scan, biopsies and x-rays all done on the same day which is great. Most appointments run on time. They give you time within the appointment so I feel like I can ask any questions and feel listened to. They also said that in-between appointments if I feel I need to contact them I can. They have been helpful.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the team.


Provider responded

Amazing

September 12, 2023
My hip replacement was done over there and the support which I receive was amazing.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the team.


Provider responded

Good communication, no long waits

September 11, 2023
Had to wait roughly a month for the referral from the GP. The communication has been good, they contacted us first then sent a letter in the post and an electronic version of the letter. I came early for my appointment and I've not been waiting too long.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the team.


Provider responded

Easy to get around, good communication

September 8, 2023
Received a phone call to say they had space for an appointment then they sent me a letter. It's taken a while to get here but it's been easy to get around the hospital.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the team.


Provider responded

Really well organised, good communication.

September 8, 2023
Mother-in-law is having an operation. We think the service has been well organised, it's been easy to get here and the staff have communicated with us really well.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the team.


Provider responded

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Royal Orthopaedic Hospital

Contact

0121 685 4000

The Woodlands
Bristol Road South
Northfield
Birmingham
West Midlands
B31 2AP

Location

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